I recently spent a day in a township near Cape Town, South Africa called Langa. My colleagues and I met a family of four who recently moved from a bleak room within a hostel to a shack in the back of a private house. They were immensely grateful for their good fortune (all sharing one bed and one room) explaining how much better their lives were with access to a private toilet.
What struck me was the optimism of the middle daughter, her desire to improve her life, her hope, and her dreams of becoming a fashion designer. She smiled as she told us she could not play outside because it was not safe and had no heating as winter approached. But she was grateful because of another reality she knew too well.