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Using Social Media for Good Governance

Jude Hanan's picture

2011 was a year of turmoil. Internationally, economic meltdown deepened and continued, massive earthquakes struck New Zealand and a tsunami hit Japan. But 2011 will be also remembered for a different type of earthquake – the Arab Spring – an event that shook the Middle East, causing regimes across the region to totter and fall. Unlike other revolutions, this one used relatively new tools and technologies – networked or social media.

Much has already been written about the Arab Spring but what is already clear from the current body of work being produced is that it was the use of social media that acted as the catalyst for change in an already unpredictable environment. The use and availability of social media easily created connections between prominent thought leaders and activists to ordinary citizens, rapidly expanding the network of people willing to take action.

Africa Clean Cooking Energy Solutions

Srilata Kammila's picture

Well before sunrise in the small village of Msangani, Tanzania, Tunu ali Matekenya begins work at five, baking fresh bread.  Formerly an agricultural laborer, Tunu’s life has improved thanks to entrepreneurship training she received in using advanced cookstoves.

“The oven I am using is very efficient, it is easy to use and consumes less charcoal, which reduces the cost of baking...all this means more profit” Tunu exclaims proudly.

In many areas of the developing world, women and children spend hours foraging for wood and other fuel sources then prepare meals around open fires or primitive cookstoves in poorly ventilated homes. Not only does this present an obvious fire hazard, but it also means they are inhaling toxic fumes from incomplete combustion of toxins that are responsible for nearly 500,000 premature and preventable deaths annually in Sub-Saharan Africa.  The problem is particularly acute because 82 percent of the population depends on charcoal, dung, fuel wood, and forms of biomass for cooking purposes. 

Accountability is Based on Relationships, but Data Helps Too

Fletcher Tembo's picture

"Imagine this: A health care worker or parent in a village, with a laptop or mobile device, can access development knowledge in real time through geocoding and geomapping. She can see which schools have feeding programs and which go without, and what is happening to local health... She can upload her own data, throw light on the likely effect of new interventions and mobilise the community to demand better or more targeted health programs." Robert Zoellick, Former President of the World Bank

I found this quote while attending a World Bank facilitated discussion on open data and development at the World Bank/ IMF Annual Meetings in Tokyo, Japan, a few weeks ago. There, and elsewhere, increased interest in the potential of open data is spreading from high level ‘open’ initiatives, such as the Open Government Partnership (OGP) and the International Aid Transparency Initiative (IATI), to tools for enabling local accountability and service provision. These projects aim to introduce greater availability of the most needed ingredient for citizen engagement with their governments: access to public information.

The common assumption in all these initiatives is that ordinary citizen, armed with copious information, can mobilise others and generate resolve to demand better public services. Implicit behind this assumed ‘demand’ is that information will be put to work in an ‘us versus them’ process of holding government to account (us being the mobilised, informed community, and ‘them’ being the holders or monopolisers of public information, often governments).

Weekly Wire: The Global Forum

Kalliope Kokolis's picture

These are some of the views and reports relevant to our readers that caught our attention this week.

International IDEA
Do Accountability Mechanisms in Safety Nets Improve Access to Social Services? The case of Brazil’s Bolsa Família

"This paper was part of International IDEA’s work on “Democracy and Development” in 2011. It was selected as a contribution to stimulate debate on and increase knowledge about the impact of democratic accountability on services. A summary of the papers selected and an analysis on some general trends are provided in “Democratic Accountability in Service Delivery: A Synthesis of Case Studies”

The study analyses a semi-governmental mechanism for accountability called social control councils. Through this mechanism beneficiaries are supposed to provide feedback on health and education services. However as beneficiaries have been heavily underrepresented in these councils and membership tends to be skewed towards the local government, they have not been able to function as intended." READ MORE

Mashable
How the Arab World Uses Facebook and Twitter

“Social media has been often touted for the role it played in the popular uprisings that have spread across the Arab world since December 2010. Despite the buzz, you may be surprised that only 0.26% of the Egyptian population, 0.1% of the Tunisian population and 0.04% of the Syrian population are active on Twitter.

Of all the countries in North Africa and the Middle East, Twitter is most popular in Kuwait, where 8.6% of the population is active users, defined as those who tweet at least once per month. Facebook’s more popular throughout the region. In its most popular country, the U.A.E., some 36.18% of the population is on Facebook.” READ MORE

Is Education for All Finally Possible?

Tanya Gupta's picture

The tragedy of our times is that access to quality education is limited.  Whether in the US, internationally, education remains a privilege that only select few are entitled to, whereas a majority of this without financial resources are forced to compromise on the quality of education or go without. This perpetuates a cycle of poverty and illiteracy which condemns the poor to stay poor. In the past few years technology has emerged as the single biggest game changer in the field of education.  As computing has become cheaper and more powerful, access to technology has increased proportionately. Another trend has been led by those who question traditional education methods and structure. For example many feel that teachers unions lead to a shift in focus away from the child to the pecuniary interests of the teachers. Others argue that the traditional classroom lecture where teachers talk and students listen is no longer effective. These trends have led to some interesting developments. Of these one is the focus of nonprofit organizations on supplying cheap tablets for free in the developing world. Another is the interesting possibility of eliminating school systems and teachers via innovative use of technology.

How Can Aid Agencies Promote Local Governance and Accountability? Lessons from Oxfam’s Work in Five Countries

Duncan Green's picture

Community discussion class participants in Bardiya village talk about their plans for building a community clinic.Oxfam is publishing a fascinating new series of case studies today, describing its programme work on local governance and community action. There are case studies from Nepal (women's rights, see photo), Malawi (access to medicines), Kenya (tracking public spending), Viet Nam (community participation) and Tanzania (the ubiquitous Chukua Hatua project), and a very wise (and mercifully brief) overview paper from power and governance guru Jo Rowlands. Here are some highlights:

“Governance is about the formal or informal rules, systems and structures under which human societies are organised, and how they are (or are not) implemented. It affects all aspects of human society – politics, economics and business, culture, social interaction, religion, and security - at all levels, from the most global to the very local."

The Unbanked in South Asia

Leora Klapper's picture

What is the account penetration among women in South Asia? Has the spread of bank agents affected how adults do their banking in Bangladesh and Nepal? How are people all over South Asia saving, borrowing, making payments and managing risk?

In the past, the view of financial inclusion in SAR has been incomplete, and the details unsatisfying. A patchwork of data from diverse and often incompatible household and central bank surveys was the only information available with which to construct a regional picture.

With the release of the Global Financial Inclusion Indicators (Global Findex) we now have a comprehensive, individual-level, and publicly-available database that allows for comparisons across 148 economies of how adults around the world manage their daily finances and plan for the future. The Global Findex database also identifies barriers to financial inclusion, such as cost, travel time, distance, amount of paper work, and income inequality.

Addressing the Digital Divide

Tanya Gupta's picture

Perhaps the biggest challenge to harnessing technology for economic development is addressing the digital divide.  How can we do so?  This is a big question and to answer it comprehensively by looking at all the work on this area is beyond the scope of this blog. However let’s look at a few obvious ways of overcoming the digital divide:

(1) Development projects that focus on, and are relevant to the poor.  The Monitoring of Integrated Farm Household Analysis Project (IFHAP) was conducted every five years from 1996 to 2007 in the thirty-three (33) major rice- producing provinces in the Philippines.  The study noted the potential of mobile phones as key tool for information dissemination in agriculture as they are widely owned. In 2007, 90% of the farm households surveyed owned at least one mobile phone.  I agree with the authors of this study that while policy, infrastructure, and digital divide do indeed aid in assessing readiness; a social dimension is also present, which we ignore at our own peril.

#5: The UN E-Government Survey: Towards a More Citizen-Centric Approach

Tanya Gupta's picture

Our Top Ten Blog Posts by Readership in 2011

Originally published on January 10, 2011

Last year South Korea ranked first in global e-government ranking among all the countries in the world according to the United Nations E-Government  Survey 2010, with the US in second place.  The UN E-Government Survey provides a bi-annual assessment of national online services, telecommunication infrastructure and human capital of 192 Member States. 

  • Is South Korea’s government really making the best use of ICT for governance? 
  • Does it even make sense to measure the “level” of e-government development in a country and is it possible to do so?  
  • Are rankings preferred to “best practice cases”?  
  • Do the rankings include aspects of MDG priorities such as e-inclusion (gender equality)?  
  • Do they measure usage of technologies such as mobile technology and social media?  
     

#10: Placing a Value on Social Media

Johanna Martinsson's picture

Our Top Ten Blog Posts by Readership in 2011

Orginally published on January 19, 2011

Lately, there has been a great deal of debate about the $500 million investment by financial giant, Goldman Sachs, and a Russian investor in the social networking site Facebook.  Sachs justified their investment by saying the company is worth $50 billion dollars.  Many financial analysts think this high dollar amount is ludicrous and unjustifiable because Facebook has not yet generated a great deal of profit.  However, the question many people are debating, and have been debating for some time, is: what is the true value of social media?

Overcoming Gaps in Transport Access in the Middle East and North Africa: Share Your Views

Julie Babinard's picture

Transport planning in MENA and other regions does not routinely address gender issues and sex disaggregated data is limited as is gender and transport expertise. In the MENA region, as in many other developing regions, women’s mobility is constrained by limited transport supply and also by social factors that can reduce the access of women to economic opportunities and voice in local decision-making.

'Development Outreach' on the Contours and Possibilities of Open Development

Sina Odugbemi's picture

Is the newly fashionable term 'open development' another masterpiece of imprecision, or does it mean something real, definable and enduring? The latest edition of the World Bank Institute's flagship magazine, Development Outreach, invites you to partake in a meditation on an emerging paradigm shift in development practice.

The World Bank Institute (WBI)  asked me to serve as Guest Editor of the edition. I was delighted to accept. And  the CommGAP team worked on the edition with our WBI colleagues. Together, we brought together a number of leading thinkers from around the world to reflect on aspects of what we think constitutes 'open development'.

I hereby invite you to meet them and to see what you make of what they have to say:

Rights-based Principles for the Internet: Are These Enough?

Shanthi Kalathil's picture

The Internet Rights and Principles Coalition - a group formed out of the Internet Governance Forum - has been working for many months to develop rights-based principles to govern the Internet. Those draft principles are now out, and can be found here. They are duplicated below (excerpted from the Access website):

The Internet offers unprecedented opportunities for the realization of human rights, and plays an increasingly important role in our everyday lives. It is therefore essential that all actors, both public and private, respect and protect human rights on the Internet. Steps must also be taken to ensure that the Internet operates and evolves in ways that fulfill human rights to the greatest extent possible. To help realize this vision of a rights-based Internet environment, the 10 Rights and Principles are:

Mideast Tremors and Sub-Saharan Africa: Is There a Media Divide?

Hannah Bowen's picture

This week, as mass protests continued to sweep across North Africa and the Middle East, observers keep asking, “Where will be next?”  Colonel Muammar Qadhafi, currently under siege, has campaigned throughout his long tenure for African unity, arguing that the similarities tying the continent together outweigh the differences. The events of the past few weeks have highlighted differences between North and Sub-Saharan Africa, however, including one which may be critical in determining whether long-serving leaders south of the Sahara face the same challenges Qadhafi is now battling: access to media and communication technology.

This issue was strikingly evident in Zimbabwe on Saturday, when police arrested nearly 50 people who had gathered to watch videos of international media coverage of the events unfolding in Tunisia and Egypt. As reported in the New York Times, the gathering “allowed activists who had no Internet access or cable television to see images from the uprisings in Tunisia and Egypt” and was intended to start a discussion on the implications of these events for Zimbabwe.

The Story behind 50 Years of Transport Investment in the Poorest Countries

The International Development Association (IDA) is a vital, yet oddly lesser known, arm of the World Bank Group. Briefly, IDA receives donor remittances and a portion of interest payments received from World Bank lending programs and disburses these funds as interest-free grants and subsidized loans to the poorest countries in lieu of traditional lending.


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