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#9 from 2014: Exit, Voice, and Service Delivery for the Poor

Robert Wrobel's picture

Our Top Ten blog posts by readership in 2014.
This post was originally posted on January 08, 2014


Inspired by Jeremy Adelman’s wonderful biography of Albert Hirschman (Worldly Philosopher: The Odyssey of Albert O. Hirschman, Princeton University Press, 2013), I’ve read and reread Hirschman’s masterpiece, Exit, Voice and Loyalty: Responses to Decline in Firms, Organizations, and States, (Harvard University Press, 1970) and his follow up essay “Exit, Voice, and State” (reprinted in The Essential Hirschman, Princeton University Press, 2013). Although Hirschman produced these works over 40 years ago, his simple model of flight (“exit”) or resistance (“voice”) in the face of unsatisfactory economic, political or social conditions remains highly relevant for policymakers and development practitioners concerned with eliminating extreme poverty, reducing inequality, and improving basic services accessible to the poor.

Hirschman’s ideas provide much cause for reflection within the context of present-day Indonesia. Indonesia has enjoyed over a decade of macroeconomic stability and economic growth. From 2000 to 2011 GDP expanded by 5.3 percent per year, and the official poverty count halved from 24 percent in 1999 to 12 percent in 2012. This period also saw notable improvements in health and education. Access to education has become more widespread and equitable. Girls are now as likely as boys to graduate from secondary school. In health, Indonesia is on track to meet Millennium Development Goals for reducing both the prevalence of underweight children under five years old, and the under-five mortality rate.

Does open government need accountability institutions?

Jeff Thindwa's picture



Accountability Institutions – such as Information Commissions, Ombudsman and Supreme Audit Institutions – play a fundamental role in advancing government openness. Initiatives such as the Open Government Partnership should deepen engagement with them.

Transparency and accountability are key priorities of the Open Government movement. They are also areas where accountability institutions can have real impact. Information Commissions play a crucial role in guaranteeing the right to information. Ombudsman institutions handle citizen complaints about public administration and help protect citizen rights. They have a crucial mediation function that fosters reciprocal engagement of the citizen and state. Supreme Audit Institutions (SAIs) are also a critical part of the national accountability architecture, with a mandate to “watch over” government accounts, operations, and performance, through external auditing.

New Fiscal Transparency Initiatives Are Key to Good Governance

Mario Marcel's picture



The last 10 years have seen turbulent economic times. The global economic crises was rooted, in part, in standards for guiding private sector behavior and setting economic policy that failed to meet emerging  challenges and risks. One of the lower profile, but important, consequences has been to reexamine the fiscal standards that have guided fiscal policy and management practices.

On October 6, 2014 the International Monetary Fund, at a joint event with the World Bank, launched its new Fiscal Transparency Code (FTC) and Evaluation following two years of intensive analysis and consultation. I congratulate the IMF on creating a set of standards that capture the quality of fiscal reports and data, are graduated to reflect different levels of country capacity, and more comprehensively covers fiscal risks.

Weekly Wire: The Global Forum

Roxanne Bauer's picture

These are some of the views and reports relevant to our readers that caught our attention this week.

Accountability, Transparency, Participation, and Inclusion: A New Development Consensus?
Carnegie Endowment for International Peace
Four key principles—accountability, transparency, participation, and inclusion—have in recent years become nearly universal features of the policy statements and programs of international development organizations. Yet this apparently widespread new consensus is deceptive: behind the ringing declarations lie fundamental fissures over the value and application of these concepts. Understanding and addressing these divisions is crucial to ensuring that the four principles become fully embedded in international development work.
 
Ebola communication: What we've learned so far
Devex
This week, a World Health Organization infectious diseases expert reported the death rate due to Ebola in West Africa has now climbed to 70 percent, higher than previous estimates. And by December, new cases could hit 10,000 a week. For front-line medical workers, the projections couldn’t be grimmer. They are overwhelmed and their numbers are dwindling — Médecins Sans Frontières has already lost nine staff members to the epidemic — but reinforcements remain sparse. For organizations involved in communication and awareness-raising campaigns, meanwhile, this situation means they need to be more aggressive and robust, and their messaging fool-proof.  We know many of them are on the ground, conducting door-to-door campaigns and spot radio announcements, putting up posters and distributing pamphlets to inform communities about the disease. Some have even resorted to using megaphones to reach people who choose to remain indoors, conduct skits in schools and communities via youth drama troupes. A few aid groups are even considering perceived viral forms of communication like music and video messaging led by former football player and now UNICEF ambassador David Beckham.  But are these campaigns actually working? Will the new plans be effective?
 

How Young People Can Usher In the New Era of Governance

Joseph Mansilla's picture

  Simone D. McCourtie/World Bank

Four years ago, I became part of the newly formed Global Youth Anti-Corruption Network (GYAC). It was then a group of about 50 civil society leaders, journalists, and musicians (or “artivists”) who, using various methods, are fighting corruption in their home countries. I was part of the pack of six journalists. After a week of training and networking in Brussels, I came home to the Philippines more inspired and energized than I could remember. I was baptized and inducted into the anti-corruption world, but could a freelance writer be really tipping the scale in ending corruption?

Youth Summit 2014: The Need for Open and Responsive Governments

Mario Marcel's picture



Also available in: Español | Français | Arabic  


Yesterday, I was reminded of what it means to be young again: eager faces, fresh idealism, and boundless energy animated the IFC auditorium as more than 300 young leaders from government, civil society, development, and academia packed the IFC auditorium for the World Bank Group’s Youth Summit on “The Need for Open and Responsive Governments.”
 
I had the pleasure of moderating the first plenary session of the summit – a lively discussion exploring how we can give youth a voice in the open government process and ensure that public services address their needs.
 
The panelists were Ahmad Alhendawi, UN Envoy for Youth; Edith Jibunoh, World Bank Group Civil Society Advisor; Nigel Chapman, President and CEO of Plan International; and Frank Vogl, Co-Founder of Transparency International.

Multiple Pathways – How "Why" Matters

Brian Levy's picture

Once upon a time, development seemed straightforward. Sound technical analysis identified what to do– and the rest followed. But experience has taught us that it is harder than that. As Shanta’s recent post signals, there are three competing camps – the ‘whats’, the ‘hows’ and the ‘whys’. I wonder, though, whether in clarifying the differences, we might be missing the chance to learn across these different perspectives?
 
Certainly, the differences are large. At one end are the old-time-religion ‘whats’, who confidently prescribe ‘best practices’ to help countries stay on the right path – and who sometimes turn to the ‘whys’  to identify  the political and institutional blockages to good policies.  At the other end, the ‘hows’ argue that every country is unique, that the crucial knowledge for shaping and implementing policy is local, and tend to be dismissive of  efforts (especially by outsiders) to analyze political and institutional obstacles.
 
My new book, Working with the Grain  tries to steer a middle ground.  The book explores a small number of alternative development pathways that are very different from  each other – with each characterized by a distinctive set of political and institutional incentives and constraints, and thus distinctive options for policymaking and implementation.

Right to Information Laws: Are They Transparent?

Victoria L. Lemieux's picture

 Requests and Appeals

More than 95 countries have laws that grant citizens right to information held by public bodies.These laws are commonly referred as the right to information (RTI) or freedom of information (FOI). The international community recognizes citizens’ ability to access public information as a human right.

Quote of the Week: Barack Obama

Sina Odugbemi's picture

"And so the good news -- and we heard this in the summit -- is that more and more countries are recognizing that in the absence of good governance, in the absence of accountability and transparency, that’s not only going to have an effect domestically on the legitimacy of a government, it’s going to have an effect on economic development and growth.  Because ultimately, in an information age, open societies have the capacity to innovate and educate and move faster and be part of the global marketplace more than closed societies do over the long term.  I believe that."

-Barack Obama, President of the United States, speaking August 6, 2014 at a Press Conference after U.S.-Africa Leaders Summit

Has the Potential of ICTs to Reduce Conflict in Africa been Over-Hyped?

CGCS's picture

//Rasna Warah, journalist and independent researcher, analyzes key themes and conclusions emerging from a July 2014 workshop on the role of ICTs in statebuilding and peacebuilding in Africa.

Information and communication technologies (ICTs) and new media have often been viewed as a solution to Africa’s myriad problems, including poor governance, conflict and poverty. From the M-Pesa mobile banking system in Kenya to the aggressive adoption of e-governance in Rwanda, the role of ICTs in improving Africa’s economy and governance systems cannot be underestimated.

However, while innovations and the use of ICTs on the African continent are on the rise, they have not necessarily reduced the threat of conflict. Evidence of a direct correlation between increased ICT penetration and innovations and peace and stability on the continent is sketchy at best, and quite often anecdotal, based usually on the innovators’ own assessment of the technology and its impact. For example, the Ushahidi platform, which has been praised internationally for allowing conflict-prone countries to track sites of violence and conflict within a region, and which played an important role in identifying areas of conflict during Kenya’s 2008 post-election violence, has not helped the country to significantly reduce the prospect of future conflict. On the contrary, the country has witnessed increasing terrorism-related violence and insecurity in recent months. Such innovations point to the fact that innovative technology by itself cannot reduce conflict if the social, economic and political conditions in a country are not conducive to peace and stability. It also shows that when the “hardware,” such as the police force and security and intelligence services are substandard, no amount of technology can prevent the threat of violence, conflict or insecurity.


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