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accountability

Finding Answers to Social Accountability in Nepal through PETS

Deepa Rai's picture

It’s interesting to see how Public Expenditure Tracking Surveys (PETS) have become an essential tool for social accountability in Nepal.

At a workshop organized by the World Bank’s Program for Accountability in Nepal (PRAN) and the World Bank Institute, more than 50 social accountability practitioners gathered to share a practical, hands-on experience on PETS from 30th September until 3rd October in Kavre, Nepal.
 
PRAN’s Social Accountability practitioners have been implementing various social accountability tools in ten rural districts in Nepal. The main objective is to promote accountability by making the citizens aware and capable enough to demand accountability within the government and the service providers.

Should You Keep Innovating as a Programme Matures? Dilemmas from (another) Ground-Breaking Accountability Programme in Tanzania

Duncan Green's picture

Certain countries seem to produce more than their share of great programmes. Vietnam is one, and Tanzania appears to be another. After the much-blogged-on Twaweza workshop in Tanzania last week, I headed up North to visit the Chukua Hatua accountability programme. It’s one of my favourites among Oxfam’s governance work, not least because it has a really top notch theory of change (keep clicking) I often get asked for a good real life practical example of a ToC – in governance work, this is the best I’ve seen.

Over a series of conversations with Oxfam staff and partners, village activists, officials and others, one intriguing issue struck me: even if you start out as innovative, what happens next?

Let me explain. Chukua Hatua started out with a really interesting theory of change – adopt an evolutionary approach of variation-selection-amplification. That meant trying out lots of things in phase 1 (2010/11), then sifting through the results to identify the most successful variant(s) and scaling that up.

The variant that stood out was that of animation: training farmers selected by their communities to become animators – entrepreneurial, networked activists identifying problems in their communities and bringing people together (both villagers and those in power) to find solutions. This has worked brilliantly, so phase 2 (2012/13) has scaled that up.

Last Word to Twaweza: Varja Lipovsek and Rakesh Rajani on How to Keep the Ambition and Complexity, Be Less Fuzzy and Get More Traction

Duncan Green's picture

Twaweza’s Varja Lipovsek, (Learning, Monitoring & Evaluation Manager) and Rakesh Rajani (Head), respond to this week’s
series of posts on their organization’s big rethink.

That Duncan Green dedicated three posts on Twaweza’s ‘strategic pivot’ may signal that our work and theory of change are in real trouble, but we prefer to take it as a sign that these issues are of interest to many people working on transparency, accountability and citizen-driven change. His posts follow a terrific two day evaluation meeting. Here are a few clarifications and takeaways.

Spiritual matters first. We very much believe that Twaweza’s soul remains intact: we want to contribute towards change in complex systems in East Africa, by promoting and enabling citizens to be active agents and shape their lives. Our experience over the past four years has made us question much of how we ‘do’ citizen agency, but we are not quite throwing out the baby with the bathwater.

For example, in our original approach we didn’t want to be prescriptive about citizen action; we wanted to expand choices and leave it up to people to decide, what we called an ‘open architecture’ approach to social change. Sounds good; problem is that it doesn’t work so well in practice and the evidence of successful change suggests a need for less openness and more focus. New evidence about the bandwidth that poor people have to make good decisions provides useful insights on what one can realistically expect people to do.

The War for Twaweza's Soul: The Hunger for Clarity and Certainty v the Demands of Complexity

Duncan Green's picture

This is the last in a series of three posts on Twaweza, a fascinating NGO doing some pioneering work on accountability in East Africa, whose big navel gaze I attended last week. Post one covered Twaweza’s theory of change and initial evaluation results; yesterday I got onto the critique of its thinking and action to date. Today I’m digging deeper into some of the underlying issues.

Given its rethink, Twaweza is now contemplating a shift in direction – while keeping its focus on citizen agency, focus in on education (rather than try and cover education, health and water); reduce the number of partners; do more things on its own (eg research or education programming); expand successful areas such as policy and advocacy; do more experiments to uncover what works and help the organization ‘fail faster’ and so move on to new stuff.

Plenty of good ideas in there, but it also seems to me to mark an intellectual retreat from the initial commitment to finding new ways to achieve change in complex systems. I think there’s a strong case for digging deeper into complexity, rather than retreating from it. One suggestion that moves in the right direction is to set up a ‘positive deviance lab’, dedicated to detecting and then understanding examples of success in citizens’ action across East Africa.

So What Should Twaweza Do Differently? How Accountability Work is Evolving

Duncan Green's picture

Yesterday I sketched out the theory of change and initial findings on the first four years of work by an extraordinary East African NGO, Twaweza. Today I’ll move on to what some NGO people (but thankfully no-one in Dar es Salaam last week) insist on calling ‘the learnings’ about the flaws and gaps in its original theory of change (described in yesterday’s post).

First, there’s a big ‘black box’ containing Twaweza’s rather large assumption that giving people information (eg about failing education systems), would lead to them taking action to change things. What issues in the black box determine whether this is true or not?

Evan Lieberman (one of Twaweza’s many evaluators, from Princeton University) called this the ’secret sauce’ – the miracle that links information to action. His team had come up with a smart attempt to identify some of the sauce’s ingredients – conditions for a →b:

Do I understand the info? →Is it new info? →Do I care? →Do I think that it is my responsibility to do something about it? →Do I have the skills to make a difference? →Do I have the sense of efficacy to think that my efforts will have an impact? →Are the kinds of actions I am inspired to take different from what I am already doing? →Do I believe my own individual action will have an impact? →Do I expect fellow community members to join me in taking action? Evan argued that only if the answer to all of these is yes, will the black box indeed turn information into action.

Actually it’s worse than that – they missed some pretty big ones (‘do I have the time to do this, on top of everything else?’ ‘Will I run any personal risks if I do this?’). It’s a hell of an intimidating set of conditions and, as was pointed out, the danger is that accountability proponents will just latch onto one of the steps, then wonder why nothing is popping out at the outcome end.

Twaweza, One of the World’s Cutting Edge Accountability NGOs

Duncan Green's picture

Rakesh Rajani is an extraordinary man, a brilliant, passionate Asian Tanzanian with bottle-stopper glasses and a silver tongue. The persuasive eloquence may stem from his teenage years as an evangelical preacher, but these days he weaves his spells to promote transparency, active citizenship and the work of Twaweza, the organization he founded in 2009.

Rakesh is a classic example of a hybrid social movement leader, bridging the divide between policy makers and poor people, equally at ease in the homes and meetings of poor villagers and the corridors of the White House or the Googleplex (both of whom he has advised).

Last week I spent two days at a review of Twaweza’s work; an intense, exhausting, intellectually tumultuous couple of days with the smartest group of people I’ve met in a long time. Not sure how many posts it will take to do justice to it, but here goes.

First, some background on Twaweza. Its name means ‘we can make it happen’ in Swahili. It is a ‘ten year citizen-centered initiative, focusing on large-scale change in East Africa.’ Its strategy was so brilliant and ahead of its time that I nearly blogged on it just as a piece of thinking. Here’s my feeble attempt to summarize it:

Making All Voices Count – Promising New Initiative (and Source of Funding)

Duncan Green's picture

A big new initiative on citizen voice, accountability etc was launched last week. OK it’s a bit obsessed with whizzy new technology, and light on power analysis and politics, but it still looks very promising, not least because it is being run by three top outfits – Hivos, IDS and Ushahidi. It is also a potential source of funding for work on accountability, whether programmes, research or campaigns – applications close 8 November.

Here’s the blurb from the website:

Making All Voices Count is a global initiative that supports innovation, scaling-up, and research to deepen existing innovations and help harness new technologies to enable citizen engagement and government responsiveness.

This Grand Challenge focuses global attention on creative and cutting-edge solutions, including those that use mobile and web technology, to ensure that the voices of citizens are heard and that governments have the capacity, as well as the incentive, to listen and respond.

For Open Governments, Does Virtue Merely Attract Punishment?

Sina Odugbemi's picture

A while back, a friend and colleague here at the World Bank told me of an experience that bothered him. He had been talking to a minister in an African country where the government had been making strenuous efforts to become more open and transparent. It had passed a Freedom of Information law, made quantities of government information available, liberalized the media sector, thus creating a vibrant, even raucous public sphere…all the things people like me urge developing country governments to do. In a couple of neighboring countries, said the minister, the governments had gone in the opposite direction. They had restricted access to official information, clamped down on the press, and were generally thuggish towards the media, civil society activists and so on.

 What the minister asked my colleague is roughly this:
 

‘Can you guess which government is being painted as corrupt and incompetent by local and international NGOs and the local and international media? Ours!’

When do Transparency and Accountability Initiatives have impact?

Duncan Green's picture

So having berated ODI about opening up access to its recent issue of the Development Policy Review on Transparency and Accountability Initiatives (TAIs), I really ought to review the overview piece by John Gaventa and Rosemary McGee, which they’ve made freely available until December.

The essay is well worth reading. It unpicks the fuzzy concept of TAIs and then looks at the evidence for what works and when. First a useful typology of TAIs:

‘Service delivery is perhaps the field in which TAIs have been longest applied, including Expenditure Tracking Surveys, citizen report cards, score cards, community monitoring and social audits.

By the late 1990s, moves to improve public finance management the world over led to the development of budget accountability and transparency as a sector in its own right…. An array of citizen-led budget TAIs has developed, including participatory budgeting; sector-specific budget monitoring (for example, gender budgeting, children’s budgets); public-expenditure monitoring through social audits, participatory audits and tracking surveys; and advocacy for budget transparency (for example, the International Budget Partnership (IBP)’s Open Budget Index). Many of these initiatives focus ‘downstream’ on how public funds are spent; less work focuses on T and A in revenue-generation, although this is growing with recent work on tax justice.


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