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What kind of evidence might persuade people to change their minds on refugees?

Duncan Green's picture

Oxfam Humanitarian Policy Adviser Ed Cairns reflects on using evidence to influence the treatment of refugees.

Who thinks that governments decide what to do on refugees after carefully considering the evidence? Not many, I suspect. So it was an interesting to be asked to talk about that at the  ‘Evidence for Influencing’conference Duncan wrote about last week.

When I think what influences refugee policy, I’m reminded of a meeting I had in Whitehall on Friday 4 September, two days after the three-year-old Syrian boy, Alan Kurdi, had drowned.  Oxfam and other NGOs had been invited in to talk about refugees. The UK officials found out what their policy was by watching Prime Minister David Cameron on their phones, as he overturned the UK’s refusal to resettle thousands of Syrians in a press conference in Lisbon.  Even then, he and his officials refused to promise how many Syrians would be allowed. By Monday, that line had crumbled as well, and a promise of 20,000 by 2020 was announced.

The evidence of course had shown that children and other refugees had been tragically drowning in the Mediterranean for months. But it was the sheer human emotion, the public interest, and no doubt Cameron’s own compassion that made the change. Evidence and the evidence-informed discussion between officials and NGOs had nothing to do with it. More important was that a single image of a drowned boy spread to 20 million screens within 12 hours as #refugeeswelcome began trending worldwide. As research by the Visual Social Media Lab at the University of Sheffield set out, “a single image transformed the debate”.

Cairns 2


Two years later, a new Observatory of Public Attitudes to Migration has just been launched by the Florence-based Migration Policy Centreand its partners, including IPSOS Mori in the UK.  It aims to be the ‘go-to centre for researchers and practitioners’, and has sobering news for anyone who thinks that evidence has a huge influence on this issue.  Anti-migrant views, it shows, are far more driven by the values of tradition, conformity and security, and within the UK in particular, according to an IPSOS Mori study, by a distrust of experts, alongside suspicion of diversity, human rights and “political correctness”.

I Only Hear What I Want to Hear – And So Do You

Anne-Katrin Arnold's picture

Do you know these people who always only hear what they want to hear? Who interpret everything in a way that fits their own views? Yes? Deal with them every day? Well, chances are, you’re one of them. Biased information processing is a common phenomenon. It happens when the information we receive is out of sync with what we believe to be true, or want to be true, or when the information is inconvenient for us. This obviously has huge implications for communication campaigns in development.