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citizen empowerment

#3 from 2013: Who is Listening? Who is Responding? Can Technology Innovations Empower Citizens to Affect Positive Changes in their Communities?

Soren Gigler's picture

Our Top Ten blog posts by readership in 2013
This post was originally published on August 15, 2013

It was a sunny, hot Saturday afternoon and I mingled with farmers, community leaders, coffee producers and handicrafts entrepreneurs who had traveled from all parts of Bolivia to gather at the main square of Cliza, a rural town outside of Cochabamba. The place was packed and a sense of excitement and high expectations was unfolding. It was to be anything but an ordinary market day.
   
Thousands of people had been selected from more than 700 rural communities to showcase their products and they were waiting for a special moment. President Evo Morales, Nemesia Achocallo, Minister for Rural Development, Viviana Caro, Minister for Development Planning, and World Bank President Jim Yong Kim, on his first official visit to Bolivia, would soon be meeting them.  

While waiting among them, I felt their excitement, listened to their life stories and was humbled by the high expectations they had in their government, their leaders and the international community to support them in reaching their aspirations for a better future for their families and communities. From many I heard the need to improve the well-being of their families and communities and their goal of “Vivir Bien!”

Rethinking Social Accountability in Africa

Uwimana Basaninyenzi's picture

Mwanachi, a Swahili word that means ordinary citizen, is the name of a governance and transparency program that was funded by the UK’s Department for International Development for five years in six African countries: Ethiopia, Ghana, Malawi, Sierra Leonne, Uganda, and Zambia. This program is the focus of a new report entitled Rethinking Social Accountability in Africa by Fletcher Tembo, who served as Director of the Mwanachi program since its launch in 2008. The report acknowledges the important role of several actors in in strengthening citizen demand for good governance, including civil society, media, elected representatives, and traditional leaders. At the same time, it challenges common notions of effective citizen-state relations that focus on a preoccupation with actors and actor categories. Instead, it argues that effective social accountability programs should focus on relationships and contextual realties that are driven by 'interlocution processes.' In other words, processes that address the complex web of incentives and actions through actors that are selected for their game changing abilities.

Can States Empower Poor People? Your Thoughts Please

Duncan Green's picture

I’m currently writing a paper on how governments can promote the empowerment of poor people. Nice and specific then. It’s ambitious/brave/bonkers depending on your point of view, and I would love some help from readers.

First things first. This is about governments and state action. So not aid agencies, multilaterals or (blessed relief) NGOs, except as bit players. And not state-as-problem: here I’m looking at where state action has achieved positive impacts. The idea is to collect examples of success and failure in state action, as well as build some kind of overall narrative about what works, when and why.

Here’s where I’m currently at:

Empowerment happens when individuals and organised groups are able to imagine their world differently and to realise that vision by changing the relations of power that have been keeping them in poverty.

The current literature suggests a neat fit with a ‘three powers’ model first proposed by our own Jo Rowlands (I think). According to this reading, power for excluded groups and individuals can be disaggregated into three basic forms:

Aadhaar Enabled Service Delivery to the Poor in India

Tanya Gupta's picture

The poor are nameless, faceless, and therefore, powerless.  Throughout history, the act of naming is linked to power.  In 2010, the poor of India were named.  Aadhaar is a unique 12 digit identification number that can used to get social benefits from the Central Government and the State Government by Indian citizens. 

Most importantly, perhaps, direct cash benefits are supported.  The ability of the poor to withdraw their direct cash not only empowers them, but also minimizes corruption-based leakages of entitlements from the system. Moreover, the delays in receiving the money they are entitled to will also be reduced through the use of micro ATMs.  A micro ATM is basically a mobile phone with a fingerprint device for real time authentication. 

Time to Put Institutions at the Center of Community Driven Development (CDD)?

Janmejay Singh's picture

Community driven development (CDD) has been a key operational strategy supported by the World Bank for more than a decade – averaging about $2 billion in lending every year and now covering more than 80 countries. By emphasizing empowerment and putting resources in the direct control of community groups, CDD’s rapid spread stems from its promise of achieving inclusive and sustainable poverty reduction. Yet despite its popularity, evidence on whether these programs work still remains limited and scattered. Recently, two significant efforts have been made by the Bank to pull together the different strands of evidence there is on CDD and provide a summary picture of what we know and what we don’t (please see What Have Been the Impacts of World Bank Community-Driven Program? and Localizing Development – Does Participation Work?). The reviews find on the positive end that CDD-type programs, when implemented properly, do well on delivering service delivery outcomes in sectors like health and education, improve resource sustainability, and help in constructing lower cost and better quality infrastructure.

Governance 2.0: Can Social Media Fueled "2.0 Web" Really Improve Governance?

Tanya Gupta's picture

Web 2.0 is improving governance, with or without the help of the government in question, and irrespective of whether the country is developed or not.

Throwing traditional wisdom to the winds, the Web 2.0 story is continuing to unfold in a way that was not predicted by researchers and experts of the development community and outside. Recently there have been more than a few examples related to the citizen-fueled proliferation of news, occurring independently of the Government, (and in some countries, even inspite of the opposition of the Government).

From Egypt to Syria, with the very start of the situation, social networks played a role in disseminating news across the world. Twitter, Facebook and blogs providing fascinating live coverage of the various uprisings across the world. Citizens are managing to circumvent any attempts to block Twitter, and often flood the site with their versions of the breaking stories. All major social networking tools are in full use, with Twitter leading the attack. Facebook (status updates and groups), Flickr (photographs), YouTube (videos), Blogger.com, and others communicating the ongoing events. (Of course, this is if you accept that democracy and good governance are highly correlated)

“Crowd-Sourcing” the Millennium Development Goals

Maya Brahmam's picture

The open agenda took a new twist a few weeks ago when Jamie Drummond, the Executive Director of ONE, talked about the open agenda at TEDGlobal  by suggesting that post-MDG goals be “crowd-sourced,” i.e., people around the world should have a say in what they think the new MDGs should be. In a recent op-ed in the Globe and Mail, Drummond refers to this as the “bottom-up” poverty plan and notes, “A new plan can avoid the pitfalls of past top-down approaches – if it supports a more bottom-up citizen-led strategy for sustainable development.”

Who ends up being more accountable - governments or citizens?

Stuti Khemani's picture

In our (justifiable) enthusiasm for transparency, we rarely ask whether information provision leads private citizens to help themselves, thereby relieving governments of their responsibilities. If so, we may not be quite there (yet) in finding tools that improve government accountability.

Take the case of community radio, a classic tool for information sharing for accountability in Africa. It is supposed to organize communities and (literally) give voice to the opinions and needs of the marginalized. It also carries public interest messages, communicating the importance of health, education, and democratic values. New data from Benin, a country with a vibrant community radio network, show that people in poorer and far-flung regions are able to access news and information, and share views, because of this medium.

But these data yield some surprising results.

In villages with greater access to community radio, where people are more informed about the value of services, they are more likely to invest their own, private resources in health and education. More informed households are more likely to purchase bed nets from government officials, paying for this public health good to combat malaria, even though nets are supposed to be distributed free.