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Citizen Engagement

Join us to discuss the role of citizens in building open, accountable and inclusive societies

Jeff Thindwa's picture



How can citizens’ actions help build a society that is more open, accountable and inclusive? In about a week, social accountability stakeholders from across the world will convene at World Bank headquarters to discuss just that, at the Global Partners Forum of the World Bank’s Global Partnership for Social Accountability (GPSA). 

Why enhancing public urban spaces matters for Karachi

Annie Bidgood's picture
Vibrant streets with vendors. Photo: Jon Kher Kaw / World Bank
Public spaces such as streets, open spaces, parks, and public buildings are a big part of cities that are often overlooked. Inadequate, poorly designed, or privatized public spaces often generate exclusion and marginalization and degrades the livability of the urban environment. That is why the importance of public spaces are now embedded within the Sustainable Development Goals.
 
In dense built-up cities like Karachi, Pakistan, public spaces are even more important. These are areas of respite and recreation from the stress of city life. They are also social and cultural spaces where livelihoods and businesses are conducted, especially for the urban poor. Public open spaces in Karachi have suffered from rapid urban growth: 
  • The total share of green space detectable in satellite imagery has fallen from 4.6% in 2001 to 3.7% in 2013.
  • Large tracts of vacant land in prime areas in the city center are closed off to the public and neglected.
  • Twelve square kilometers of prime waterfront area, often a valuable public asset in other cities, is still mostly undeveloped more than 10 years after the roads were built.
  • Many sidewalks in the main commercial areas and busy corridors are broken down, converted to unregulated parking areas, or used for dumping trash—to the detriment of pedestrian safety and public health.
  • In a focus group, women also remarked on the lack of safe playgrounds or other recreational facilities for children.
Recently the World Bank Group approved a loan for the Karachi Neighborhood Improvement Project (KNIP) to finance improvements in public spaces in the city’s selected neighborhoods and to strengthen the city government’s capacity to provide certain administrative services  such as business registration and construction permits. The investments in safety, walkability and access to public transit nodes are also timely, given the city’s plans to introduce a system of Bus Rapid Transit within the city and in two of the three neighborhoods.

Illango on Twitter

Here is my colleague, Sohaib Athar talking about #Karachi Neighbourhood Improvement Project: https://t.co/s1BTsv9hst


Beyond the investments in the physical space and urban design, a key design feature of KNIP is its emphasis on active and sustained engagement with the residents of Karachi. The project aims to use a participatory planning process to identify, prioritize, and design highly impactful enhancements to public areas such as sidewalks, open spaces and green spaces, and public buildings. While the exact nature of investments will be determined through community consultations, they may include safety features for pedestrians and other non-motorized transportation, accessibility and mobility improvements close to commercial areas and planned transit stations, new or upgraded neighborhood parks and playgrounds, infrastructure to foster safe and vibrant street activity (kiosks for vendors, tables and seating, temporary street closures for festivals, etc.), measures to address traffic congestion and parking, and improved municipal services in public areas (street lighting, garbage collection, drainage, etc.).

KNIP is intended to be an entry point to showcase the value of participatory planning and inclusive urban design, as the first step in a longer-term strategy for city transformation and rejuvenation. Building confidence and inclusiveness in city management is critical to ensure the success of deeper institutional reforms and larger infrastructure investment programs down the road. KNIP is expected to help lay the foundation for a multi-year partnership between the World Bank Group and the local and provincial governments focused on inclusivity, livability, and prosperity. To this end, KNIP will also support the creation of a Karachi Transformation Steering Committee (KTSC), comprised of elected officials, government representatives, business leaders, community stakeholders and NGOs representing various public interests. KTSC’s mandate is to develop a shared vision for Karachi’s transformation and a roadmap to achieve that vision in an inclusive way.

Blog post of the month: Strengthening governance is top-of-mind for opinion leaders in developing countries

Jing Guo's picture

Each month People, Spaces, Deliberation shares the blog post that generated the most interest and discussion. For April 2017, the featured blog post is "Strengthening governance is top-of-mind for opinion leaders in developing countries" by Jing Guo.

Capable, efficient, and accountable government institutions are essential for a country’s sustainable development. The most recent polls of opinion leaders in World Bank client countries confirmed that addressing governance is now at the top of countries’ development priorities.  
 
The World Bank Group annually surveys nearly 10,000 influencers in 40+ countries across the globe to assess their views on development issues, including opinions about public sector governance and reform.  In the past five years, the survey reached more than 35,000 opinion leaders working in government, parliament, private sector, civil society, media, and academia in more than 120 developing countries.
 
Data from the most recent 2016 survey indicate that public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, and fiscal system reform) is regarded as the most important development priority across 45 countries by a plurality of opinion leaders (34%), surpassing education (30%) and job creation (22%). (1)
 
The chart below shows that concerns over governance have grown substantially among opinion leaders since 2012.
Chart 1

 

Strengthening governance is top-of-mind for opinion leaders in developing countries

Jing Guo's picture
Capable, efficient, and accountable government institutions are essential for a country’s sustainable development. The most recent polls of opinion leaders in World Bank client countries confirmed that addressing governance is now at the top of countries’ development priorities.  
 
The World Bank Group annually surveys nearly 10,000 influencers in 40+ countries across the globe to assess their views on development issues, including opinions about public sector governance and reform.  In the past five years, the survey reached more than 35,000 opinion leaders working in government, parliament, private sector, civil society, media, and academia in more than 120 developing countries.
 
Data from the most recent 2016 survey indicate that public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, and fiscal system reform) is regarded as the most important development priority across 45 countries by a plurality of opinion leaders (34%), surpassing education (30%) and job creation (22%). (1)
 
The chart below shows that concerns over governance have grown substantially among opinion leaders since 2012.
 
Chart 1

 

Social development and the global community: Why the legitimacy of the change process matters

Roxanne Bauer's picture

This is the first post in a series of six in which Michael Woolcock, Lead Social Development Specialist at the World Bank and lecturer in public policy at the Harvard Kennedy School, discusses critical ideas within the field of Social Development.

Both globalization and international development bring a wide range of people into contact with one another, linking distant communities to transnational networks and opening up spaces to new ideas. Alongside the state, multilateral development banks (MDBs), intergovernmental organizations (IGOs), civil society organizations (CSOs), private contractors, and development professionals converge on project sites, often interacting directly with local communities.

This influx of people brings global values concerning trade, democratic governance, human rights, and environmental sustainability— among many others— in contact with local conceptions of these values. This can create friction when international actors push for global liberal values that local communities are unfamiliar with or when they disregard traditional patterns of discourse. The tussle over values also occurs within states as district and national communities debate how development should progress. Urbanization, immigration, and the arts, for example, can all be experienced differently by various groups within a society.

Michael Woolcock asserts that, “putting a very strong premium on the legitimacy of the change process” is critical to a credible and accountable development intervention. Further, he states that if multi-level stakeholder engagement can be sustained over time, “then a lot of the process of dealing with contention can be acquired and incorporated into the way in which systems get managed.”
 
Michael Woolcock

KIAT Guru: Engaging communities to improve education in Indonesia

Ede Ijjasz-Vasquez's picture
Indonesia successfully reduced its poverty rate over the last two decades. Yet, this growth was accompanied by one of the fastest increases in inequality in East Asia and the Pacific.  While the poverty rate in urban areas has fallen to 8.2%, in remote and rural areas it remains around 14%.

This inequality is exacerbated by the persistent poor quality of public services, such as education, in rural and remote areas. While various government initiatives have improved access to education, quality and equity remain major challenges for those in rural and remote areas.
 
To address these issues, the World Bank has partnered with the government of Indonesia to launch a pilot project called “KIAT Guru,” which aims to improve teacher presence, teacher service quality, and student learning outcomes, while enhancing community engagement and participation in remote areas.

“We [have] two different mechanisms. One of them is community empowerment… The community develops a service agreement with schools so they can agree upon the five to seven indicators that they think are a priority,” says Dewi Susanti, Senior Social Development Specialist, who leads the project.

In this video, Dewi Susanti and World Bank Senior Director Ede Ijjasz-Vasquez (@Ede_WBG) discuss the KIAT Guru project and the lessons learned from its early stages.  
 
KIAT Guru project

Engaging citizens for better development outcomes

Sheila Jagannathan's picture

Also available in: Español, Français, Chinese  

The World Bank Group’s Open Learning Campus (OLC) is launching a free Massive Open Online Course (MOOC) from March 15-April 26—Citizen Engagement: A Game Changer for Development?—through the edX platform. Experts from across the globe critically analyze how citizen engagement can be leveraged most effectively to achieve development results.
 
Partnering with leading institutions—the London School of Economics, Overseas Development Institute, Participedia and CIVICUS—to develop each week’s content, the MOOC aims to provide the best knowledge and cutting edge research on the subject. With over 25,000 global learners having joined previous offerings, this third offering of the popular course will continue to build a genuine community of practice.
 
Why citizen engagement? In an increasingly interconnected world, citizen engagement is critical for improving development outcomes. Around the world we have seen that when citizens are engaged, when they participate, they can improve policymaking and service delivery.
 
Simply put, if we want to solve the social, economic, and environmental challenges, we need to take into account the knowledge, experiences, views, and values of the people most directly affected by them.

Burkina Faso’s digital ambition: transforming through eGovernment and digital platforms

Samia Melhem's picture

Burkina Faso has embarked on a journey to put public data infrastructure at the heart of social and economic development. But what does this mean? And why should ICT and digital data be a priority when a large segment of your population still cannot access to the internet? This is precisely the question that the upcoming World Bank-funded eBurkina project is meant to answer.

First Burkina Faso open data e-services realized with support from the World Bank

Burkina Faso, a low-income landlocked country in West Africa, has the ambition to reform public administration differently. More specifically, the country sees ICT and digital innovation as a key opportunity to accelerate development and meet the objectives of its national development strategy (PNDES). This approach is consistent with the World Development Report 2016 on Digital Dividends, which found that, when used properly and with adequate policy interventions, ICTs can be a powerful tool for social and economic development.

Postcards from Quito on the New Urban Agenda

Sameh Wahba's picture
Also available in: Español

Photos: World Bank

More than two months have passed since the whirlwind that was Habitat III, the UN’s once-every-20-year summit on cities and urban development. From big data to climate change, public spaces to municipal finance, the conference truly seemed to have something for everyone. Long queues to enter the conference aside, what was striking was also the sheer number of young participants at the event, many of whom were students, planners and architects from Quito.

So what did people in Quito really think about the future of cities? We asked visitors to the World Bank’s booth at the Habitat III exhibition to tell us, by writing on postcards, what they thought was needed to create sustainable cities for all. Of the more than 200 postcards received, several recurring themes were clear:

Postcards from Quito on the New Urban Agenda (World Bank Group)

Making local voices count: How Senegal and Tunisia inspire each other on governance reform

Salim Rouhana's picture

Also available in: Español

Photo: Mo Ibrahim Foundation / Flickr Creative Commons

Six years ago, a revolution started in Tunisia with an unemployed young Tunisian in a secondary city desperate to make his voice heard. This revolution reshaped the country’s development agenda and triggered a decentralization process to give more say to local governments in policymaking. Since then, the World Bank’s work on local governance in Tunisia has expanded from equipping municipalities with basic services into tackling the diverse challenges of decentralization: institutional reform, participatory processes, transparency and accountability, capacity building, and performance assessment.


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