Information Dumping vs. Information Intermediation
Dumping and intermediation – that doesn’t even sound similar, does it? Nevertheless, information intermediation is often misunderstood to mean a dump of lots of technical information on unsuspecting audiences. Do you know those websites that provide all the information you can possible imagine, and a lot you can’t imagine besides, about a certain issue or project or initiative – and that’s then called “reaching out to the public” or even engagement? Well, it’s not. It’s dumping. And it’s not useful.

I sat down the other day with a group of specialists from a Country Team within the World Bank. We were discussing efforts to improve the governance system in that country and how a Program like ours -