We've discussed here and in related papers (such as Towards a New Model and The Missing Link) the role that media and communication (including all forms of information and communication technologies, or ICT) can play in pre-, mid- and post-conflict situations. Too often, donors think of media and communication as an adjunct to their main reconstruction and peacebuilding work, something with which to publicize their activities. I've advocated strongly in the past for assigning a more significant role to the field of media and communication in conflict, urging donors to consider it as a substantive, technical area that needs to be systematically incorporated into donor plannning rather than treated as an offshoot of public relations.
Sometimes you go to a meeting and someone produces a moment of elegance, that is, a moment that neatly sums up an area of experience. I had such a moment recently at a meeting on Governance, Media and Accountability organized by the Salzburg Global Seminar. As often happens at such meetings, some of the sessions involve social media specialists educating 'digital migrants' like me (as opposed to the young people of today who are said to be 'digital natives') regarding all the cool new tools being developed. I always come away impressed, and happy to be educated on the subject, especially the tools that can deepen citizen engagement in policy and empower them to hold governments accountable. Some impressive possibilities are emerging, about which more later.