Mulling over the whole “solutions for development” concept the other day, I was struck by what Ken Banks, founder of kiwanja.net and creator of FrontlineSMS, said when asked about what made for successful mobile technology development projects: “The single most important thing is starting with the problem and not the technology. It is quite common for people to grab the latest smartphone or iPad or whatever happens to be hot at the moment and try to figure out how it could be used in a development context. I think that the correct sequence should instead be problem-people-technology. By ‘people’ I mean the individuals at the grassroots who usually understand the problem better than anybody else. Pick just about any development project and there will be a local organization or group that is already trying to achieve the same goals. Gaining a full understanding of conditions on the ground – and properly defining the role that technology can and should play – is really important and the projects that do not make the effort to do this have a much harder time in the long run.”
How relevant is ICT for transport? The emergence of low-cost open-source mapping tools; widespread cellular network coverage in developing countries; declining costs of mobile phone hardware; and increasing Internet use by public agencies have resulted in unprecedented opportunities to support transport planning and management in developing countries.