How can we better design ICT programs for development and evaluate their impact on improving peoples’ well-being? A new approach, the Alternative Evaluation Framework (AEF) takes into account multiple dimensions of peoples’ economic, social and political lives rather than simply focusing on access, expenditure and infrastructure of ICT tools. This new approach is presented in How-To Notes, Valuing Information: A Framework for Evaluating the Impact of ICT Programs, authored by Bjorn-Soren Gigler, a Senior Governance Specialist at the World Bank Institute’s Innovation Practice.
Too many of the people reading this blog will have experienced the familiar trajectory of a development project: prove the need, find the funding, define your outputs, deliver against your targets and either find more funding to carry on, or regretfully exit.
There is a fundamental mismatch between what I take to be the objective of development projects (sustainable, transformational change at scale) and a funding environment and model of project design based on a time bound, linear, output driven delivery model. So what lessons are there from elsewhere to help us move beyond this hamster wheel?
Bill Clinton observed that “there is no shortage of good ideas …the real problem is how to scale them”. There also far more people in the world interested in improving the lives of their communities than there are budding social entrepreneurs. Social franchising – taking a successful idea working in one place, distilling its essence and helping someone else in another place to create their own version of it – is one way of trying to break this cycle.
Writing anything on “project design’ can be hazardous. For, development contexts are diverse, actors and sectors are varied, and design can take innumerable forms. Nevertheless, this non-prescriptive note may help Bank teams engaged in designing new lending operations as they rethink the rules of the game.
Designing a development project is, in many ways, akin to constructing an edifice. Just as a building requires a solid foundation together with flexible structures to withstand shocks, a project also needs firm foundations -- based on government policy, the institutional context, and the cultural milieu – as well as a flexible superstructure that can adjust when things change. Cast any project design in stone and the changing context will soon render it obsolete!
The development path is strewn with uncertainties, not all of which can be fully anticipated. Just as natural disasters, insurgencies, early elections and so forth can derail things, so too can the cobwebs of bureaucracy, technical revisions, policy changes, implementation impediments, and change in leadership, alter the context.