This blog post is part of a series for the 'Bureaucracy Lab', a World Bank initiative to better understand the world's public officials.
“Why? Why do we always fail the people of this country?” So reflects the public official who plays the hero in my graphic novel on governance in the developing world. The story, set in fictional Zanzarim, follows the struggles of the ‘Director’ up to that point, as he labours to implement policy that will help his fellow citizens. His exhausting — and frequently unsuccessful — attempts to succeed mirror the many such struggles I have witnessed in the governments of developing countries across the world.
In the board game 'Bureaucracy', you must assume the role of the ‘Lifer’, the ‘Over Achiever’, the ‘Empire Builder’, or the ‘Hustler’. Each character must use different tactics associated with their personality to rise up the ranks of the bureaucracy to achieve the position of director. For example, by amassing contacts, the Hustler can attempt a 'power play' on players above her in the hierarchy.
Before I joined the World Bank about a year and half ago, I worked for DFID, the British Government's development ministry. DFID is part of the British Civil Service. That means I was a civil servant. And I attended a variety of training courses at the Civil Service College.