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Water

Citizen Report Cards for Better Citizen Engagement and Accountability: Sanitation Sector in Egypt

Amal Faltas's picture


Engaging with citizens to obtain their views on the quality of service and the responsiveness of governmental bodies is uncommon in Egypt.

The water and sanitation sector is no exception. Planning and implementation of sanitation projects in Egypt is typically dominated by technical design considerations — with little to no attention to ways in which the community might express its concerns. With an absence of accountability mechanisms to prod government agencies to make improvements, this conventional approach is associated with a weak sense of ownership by local communities and a poor record of delivery of quality infrastructure projects by the government.

But World Bank programs in Egypt are increasingly being designed to incorporate innovative social accountability tools that emphasize the right of citizens to expect quality public services and the responsibility of government to respond to the needs and expectations of citizens. A pioneering effort in this regard within the Bank’s Egypt portfolio is the Sustainable Rural Sanitation Services Program (SRSSP), which integrates a key social accountability tool in its design, namely the Citizen Report Card (CRC).

Transforming Karachi, Pakistan into a livable and competitive megacity

Jon Kher Kaw's picture
It will take Karachi as much as $10 billion of capital investment over the next decade to close the infrastructure gaps in the city.
 
On the ground, it is not too difficult to see why this is so. More than 40% of residents rely on public transport, but with 45 residents competing for one bus seat, travel within the city is difficult. Water supply is highly irregular, and rationing is widespread. The availability of water ranges from four hours per day to two hours every other day. Many households rely on private vendors who sell water from tankers at high prices. The sewage network has not been well maintained since the 1960s, and all three existing treatment plants are dysfunctional. Industrial waste, which contains hazardous materials and heavy oils, is dumped directly into the sea untreated. Of the 12,000 tons of municipal solid waste generated each day, 60% never reaches a dumpsite; 80% of medical waste is not disposed of properly.
 
Garbage accumulated on a road median in Karachi. Photo: Annie Bidgood / World Bank

Solar Energy — putting power back into the hands of ordinary Gazans

Sara Badiei's picture

"We have electricity for two hours every 24 hours," says a high-ranking energy official in Gaza. 

Up to just 10 years ago, Gaza enjoyed full, round-the-clock electricity supply 24 hours a day. But by 2016, this was reduced to 12 hours per day due to severe power shortages — and the situation has declined rapidly since.
 

Bangladesh: Building resilience in the eye of the storm (Part 3/3)

Sameh Wahba's picture


This is the third of a three-part series, Resilience in the of the Eye of the Storm, on how Bangladesh has become a leader in coastal resilience.
 
Over the years, Bangladesh has taken major strides to reduce the vulnerability of its people to disasters and climate change. And today, the country is at the forefront in managing disaster risks and building coastal resilience.
 
Let’s compare the impact of the Bhola Cyclone of 1970 to the far stronger Cyclone Sidr in 2007. The 1970 cyclone was then the deadliest in Bangladesh’s history, and one of the 10 deadliest natural disasters on record. Official documents indicate that over 300,000 lives were lost, and many believe the actual numbers could be far higher. 
 
By contrast, Sidr was the strongest cyclone to ever make landfall in Bangladesh. This time, fewer than 3,500 people lost their lives. While tragic, this represents about 1% of the lives lost in 1970 or 3% of the nearly 140,000 lost lives in the 1991 cyclone.
 
The cyclones of 1970 and 1991 were unprecedented in scale. Yet, they steered the country into action.

Water works: how a simple technology in Dhaka is changing the way people get clean water

Daphna Berman's picture

Amy Pickering laughs when she thinks of all the things that went wrong with the impact evaluation she recently completed of a water chlorination project in the slums of Bangladesh’s capital city Dhaka: delays, monsoons, and more delays.

“It was the hardest project I’ve ever done,” says the seasoned research engineer, now a professor at Tufts University, who was working on a project funded through the World Bank’s Strategic Impact Evaluation Fund.  

Clean water is an issue in Dhaka and other overcrowded cities in the region, where contamination by bacteria can lead to high rates of diarrhea, harming children’s growth and health. For Pickering, who specializes in water quality and diarrheal disease, the challenge was finding a water treatment technology that could work without electricity and operate in Dhaka’s extreme weather. 

Amy Pickering, a professor at Tufts University, working on a water chlorination project in the slums of Bangladesh’s capital city Dhaka

Bangladesh: Building resilience in the eye of the storm (Part 2/3)

Sameh Wahba's picture

Photo: Swarna Kazi / World Bank

This is the second of a three-part series, "Resilience in the of the Eye of the Storm," on how Bangladesh has become a leader in coastal resilience.

 
With a population of 160 million, Bangladesh is situated at the epicenter of some of the deadliest cyclones the world has ever experienced. Catastrophic events are the norm rather than the exception. A severe tropical cyclone can strike every 3 years and 25% of the land floods annually.
 
The network of the mighty Ganges-Brahmaputra-Meghna rivers makes its meandering journey through the delta into the Bay of Bengal forming the coast of Bangladesh.
 
The jagged coastline of Bangladesh spans hundreds of miles and is subject to multiple challenges: 62% of the coastal land has an elevation of up to 3 meters and 83% is up to 5 meters above sea level. These low-lying areas are highly vulnerable to natural hazards.
 
Earlier this year, I got a chance to see first-hand the challenges that this demanding landscape had brought onto the communities of a remote coastal village. What struck me most when speaking to members of this coastal community was their courage and resilience. Aware that a calamity can hit anytime, they struggle to protect their livelihoods affected by saltwater intrusion, and their own lives which are increasingly at risk due to rising sea levels, and exposure to more frequent and devastating storms and cyclones.
 
By 2050, the coastal population is projected to grow to 61 million people, whose livelihoods will increasingly be at risk due to the impact of climate change.
 
Triggered by climate change, seawater inundation could become a major problem for traditional agriculture. According to the Intergovernmental Panel on Climate Change Fifth Assessment Report (2014), climate-related declines in food productivity will impact livelihoods and exports and increase poverty. In Bangladesh, it is estimated that these factors would cause a net increase in poverty of 15% by 2030.
 
To mitigate against such risks, the government has been investing in strengthening the resilience of the coastal zone. Over the years, Bangladesh has become an example of how protective coastal infrastructure, together with social mobilization and community-based early warning systems, is helping to build resilience.

Shared toilets as the path to health and dignity

Guangzhe CHEN's picture

This post is co-authored with Tim Wainwright, Chief Executive, WaterAid and Neil Jeffery, Chief Executive Officer, Water & Sanitation for the Urban Poor and was originally published on the Financial Times’ BeyondBrics Blog.  

An alley in Mollar Bosti, Dhaka, Bangladesh.
Where space and funding do not permit household toilets, safe, well-managed community latrines can provide a healthier alternative to makeshift, unhygienic toilets.
© Rasel Chowdhury/WaterAid

Mollar Bosti is a crowded slum in Dhaka, Bangladesh, home to 10,000 people: garment workers, rickshaw drivers, and small traders, all living side-by-side in tiny rooms sandwiched along narrow passageways.

With the land subject to monsoon flooding, and no municipal services to speak of, the people of Mollar Basti have been struggling with a very real problem: what to do with an enormous and growing amount of human faeces.

Traditionally, their ‘hanging latrines’ consisted of bamboo and corrugated metal structures suspended on poles above the ground, allowing waste to fall straight down into a soup of mud and trash below. Residents tell stories of rooms flooded with smelly muck during monsoons; outbreaks of diarrhoea and fever would quickly follow.

But conditions have improved for much of the slum. With help of a local NGO, the residents negotiated permission for improvement from a private landowner, and mapped out areas of need. Today, they proudly show visitors their pristine, well-lit community latrines and water points. They report fewer problems with flooding and disease.

Water in social accountability – reflections from Tajikistan

Jeff Thindwa's picture
Copyright: Global Partnership for Social Accountability


The saying goes, ‘water is life’, and how so true! But water also drives economic and social development. Clean water supply is vital for health, hygiene and livelihood. Water is essential for agriculture and critical to energy production – and much, much more.

However, more than a billion people currently live in water-scarce regions, and as many as 3.5 billion could experience water scarcity by 2025. Water scarcity is a recognized cause of conflict and migration and is among the top global risks. To be sure, conflict and migration likewise contribute to scarcity of water!

How can conflict-affected cities become better hosts to refugees? The case of Afghanistan

Ede Ijjasz-Vasquez's picture
Like many other developing countries, Afghanistan is urbanizing rapidly. Today, a quarter of the country’s over 30 million people live in urban areas, with many more moving to cities to find jobs and lead better lives.

Unlike many other places, though, cities in Afghanistan face an added, complex layer of challenge—conflict.

In Afghanistan, conflict is a major driver of migration into cities. Instability in large areas of the country is forcing refugees and internally displaced people into cities—particularly the capital city of Kabul. The thing is: Kabul doesn’t yet have adequate infrastructure and capacity to effectively host these “newcomers.”

What can be done?

To help Afghan cities better address the “3-way challenge” of urbanization, conflict, and forced displacement, the World Bank is working on a series of projects that aim to:
  • Provide basic services to selected—mostly informal—neighborhoods in Kabul, such as roads, sanitation, water, and lighting;
  • Support Kabul to improve its municipal finance management systems;
  • Support the institutional and policy framework for urban development in Afghanistan;
  • Strengthen city planning, management and service delivery in five provincial capital cities.

In this video, you will learn more from World Bank Senior Director Ede Ijjasz-Vasquez (@Ede_WBG) and Practice Manager Catalina Marulanda on how cities and communities in Afghanistan are building up their capacity and resilience to better host refugees and other displaced populations.


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