Alan: Thank you very much for this insightful piece. Swo often we focus on governments, countries, programs and policies in our work on the global environment, and yet the people -- the bureaucrats if you will -- behind the programs and policies are really the unsung heroes. During election seasons everywhere (not just here) those who work for the government as careerists are bashed as 'out of touch' or 'overpaid'. However, implementing and tweaking policy on one issue that matters day-in, day-out is tremendously honorable. Thanks also for the lessons shared -- fondly -- Tracy.