Twitter, Facebook, SMS, and Crowdsourcing—2011 has certainly been the year in which the use of social media and technology has captured the world’s attention.
From Tahrir Square in Egypt to the Anna Hazare movement in India, citizens have demonstrated that they want voice and accountability. Innovations in social media, mobile phones and inter-active mapping are powerful tools to mobilize citizens and to provide people with a voice—thus broadening the political debate.
However, key questions remain unanswered: What role can these innovative tools play to encourage governments, donors and foundations to become more transparent, open and accountable? Can the use of social media and cell phones empower people and marginalized communities, and close the feedback loop, allowing citizens to directly report back on project results and participate in decision-making processes about the use of public funds? These are a few issues that emerge when analyzing the potential transformative power of technology on development.