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2012 Social Media as a Tool for Citizen Feedback

Victoire Ngounoue's picture

Un Forum I-Social pour la Promotion de la Santé et la Bonne Gouvernance au Cameroun.More often than not, “we” criticize the “system” for being corrupt; yet it is simply a reflection of what we make of it. For example, what would happen if “we” decided never to collect bribes from users in our health service system? Or if we implemented and respected the rule of ‘first come, first served’ instead of paying or collecting bribes for faster service delivery? What would happen when it is brought to our knowledge that there are irregular practices operating within our health centers?

These questions are for everyone, particularly for authorities in health centers. These kinds of questions are being answered by winners of the Cameroon 2011 Development Marketplace competition. Nowadays, advances in ICT tools and social media channels provide us with various ways to monitor and expose corrupt practices. When I first visited the website of I Paid a Bribe by the Janaagraha Centre for Citizenship and Democracy, I was amazed by the innovation, frightened by testimonies, and thankful to those who had the courage to report irregular practices. My next move while browsing the website was to check if Cameroon was amongst those countries participating on this platform. Unfortunately not!