What I think the world expects from the World Bank is insight, with some humility. We do data very well. We're not bad on information (once we get our websites cleaned up, dated and supervised). Knowledge is more personal than we corporately want to admit. And insight is not something that comes from a website, data base or, frankly, a blog. The Bank has spent hundreds of millions of dollars on knowledge management over the last 15 years. The Bank has the worst chaired meetings I've ever attended, and the aggregation of comments ("Shall we take three or four questions?") is a sure conversation killer. You cannot have knowledge or insight without conversation. We need to get back to organization and management arrangements, good behavior, and respect, if we want to do "knowledge" right, and be recognized for the insights we ought to be placed, uniquely, to provide.