How do you develop the skills in your workforce necessary to compete in dynamic, fast-moving sectors of the global economy? I just returned from India, where I joined colleagues from Africa in a series of site visits, learning events and presentations in the Indian IT hubs of Mumbai, Hyderabad and Bangalore in seeking answers to this (and related) questions. More specifically, the trip provided a rich opportunity to learn more about the 'India success story' of the last 20 years in the areas of IT, IT-enabled services and business process outsourcing (BPO), gathering policy and