There was a good reason for the recent Global Symposium on Building national ICT/education agencies to have taken place in Seoul. South Korea has demonstrated that making a single specialized agency responsible for integrating ICTs in the education sector to implement the ambitious goals of government can bring high rate of return. Since its inception in 1999, KERIS (the Korean Education Research & Information Service) has made a significant contribution into helping build a knowledge and information-based society in Korea, helping to enhance the nation's education system and research competitiveness through its work at the secondary and primary education levels. Increasingly looking to share lessons from its experience with other, KERIS has established many partnerships in other East Asia and Pacific countries, and is developing partnerships with countries in other regions as well. Numerous countries invited to the Seoul Global Symposium were explicitly interested in how they 'might set up their own KERIS', and saw the forum as an opportunity to learn firsthand from the Korean experience. For four days, over 120 representatives from 32 countries discussed a variety of issues related to organizational structures, staffing, funding schemes, institutional evolution, and other challenges along the way when building and developing ICT in education agencies.