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Innovation

Educational technology and innovation at the edges

Michael Trucano's picture

the business of tomorrow, today?As part of my duties at the World Bank, I talk with lots (and lots!) of people and groups.  Mostly, I talk to people within the World Bank and in other development institutions (this is part of my official responsibilities, to support the work of such people as a 'subject expert'); to our counterparts in governments around the world (we say 'clients' but I am not a big fan of this formulation); and with lots of consultants and practitioners*.

(*Some of you may quickly identify a pretty important group that is missing here: 'users', or beneficiaries.  This is a pretty big, if not fundamental, omission, in my view. Talking with practitioners is a sort of proxy for talking with end users and beneficiaries ... I guess ... but certainly an insufficient and inadequate one. Mistaking those who pay for, and those who implement, development programs with those who actual 'use' or benefit from them is a recipe for potential disaster ... perhaps a topic for a future blog post.)

I also speak with lots of companies.  Sometimes I am obliged to do this, because (to be blunt, and honest) the company is 'important' and politically well connected.  Sometimes I really want to do this, because the company is doing something quite new and/or cool, or is doing something quite well.  (I should note that these things aren't necessarily mutually exclusive, of course.) I frequently talk with companies at the request of colleagues or counterparts in government ("these guys are telling us x and y ... should we believe them?"). I also do it to better understand what is happening in various markets; I often find that firms (as with NGOs) have a better sense of what is happening in government schools related to the use of technology than do ministries of education.

Occasionally I speak not to individual companies, but to large industry groups.  Because presentations to these types of groups often occur behind 'closed doors' of various sorts, I thought I'd share here some of what I tell them, in case it might be of any interest.  (One of the reasons that this blog exists is to try to open up certain conversations that typically occur behind closed doors to wider audiences.)