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Ustad Mobile

Promising uses of technology in education in poor, rural and isolated communities around the world

Michael Trucano's picture
don’t worry: your solutions -- and possibly your salvation – have finally arrived!
don’t worry: your solution (salvation?)
has finally arrived!

One persistent challenge for educational policymakers and planners related to the potential use of informational and communication technologies (ICTs) in remote, low income communities around the world is that most products, services, usage models, expertise, and research related to ICT use in education come from high-income contexts and environments.

One consequence is that technology-enabled 'solutions' are imported and 'made to fit' into what are often much more challenging environments. When they don't work, or where they are too expensive to be replicated at any scale, this is taken as 'evidence' that ICT use in education in such places is irrelevant -- and possibly irresponsible.

That said, lessons are being learned as a result of emerging practices, both good and bad, in the use of ICTs in education in low resource, poor, rural and isolated communities in Africa, Asia, Latin America and the Pacific that may be useful to help guide the planning and implementation of educational technology initiatives in such environments. (It may even turn out that the technological innovations that emerge from such places many have a wider relevance …. but that is a topic for another discussion.)

Products like the BRCK (a connectivity device designed and prototyped in Nairobi, Kenya by many of the people behind Ushahidi to better address user needs in places where electricity and internet connections are, for lack of a better word, ‘problematic’) and MobiStation (a solar-powered 'classroom in a suitcase' which features a projector and lots of off-line educational content developed by UNICEF Uganda) remain notable exceptions to the lamentable reality that, for the most part, ‘solutions’ touted for use in schools in e.g. rural Africa, or in isolated communities in the Andes, are designed elsewhere, with little understanding of the practical day-to-day realities and contexts in which such technologies are to be used. Many people who have lived and worked in such environments are quite familiar with well-meaning but comparatively high cost efforts often informed more by the marketing imperatives embedded in many corporate social responsibility efforts than by notions of cost-effectiveness and sustainability over time or the results of user-centered design exercises.

A model for educational technology development from … Afghanistan?

Michael Trucano's picture
building new things in Afghanistan
building new things in Afghanistan

In response to a recent EduTech blog post on “the 'ideal’ educational technology devices for developing countries”, I received numerous responses that effectively said: “We already know what this ideal device is: the mobile phone”. While the use of mobile phones in education is a regular topic explored on this blog, and the mobile phone is a device that I regularly recommend that ministries of education consider when planning for technology use in schools more than they currently do (in my experience few education authorities do consider utilizing phones as tools for learning in any real way), I would not go so far as to say that it is the ‘ideal’ device for use in educational settings in developing countries. Context is always king.

It may be true that, in many cases, the ‘best device is the one you already have, know how to use and can afford’.  In some contexts, mobile phones conform to this definition quite well (although many school systems around the world do continue to ban or severely limit their use on school property). Depending on the context and usage scenario, others do too, including the two that I used to compose the first draft of this blog post: a ballpoint pen and a notepad (the old fashioned kind with actual paper, not the one that comes bundled with Microsoft Windows).

Because I often prominently highlight the potential of mobile phones to be used in educational contexts in developing countries in the course of my work at the World Bank, I am often asked for specific examples of this use. Here’s a rather interesting one that you may not have heard much about: