The Nasscom India Leadership Forum in Mumbai is the annual meeting platform at which senior representatives from firms in the Indian software and Indian BPO industries share information, discuss and debate issues. The Forum is well-covered in the Indian press, and increasingly internationally as well, and the event web site's group blog is a rich source of divergent opinions and perspectives. Key note speeches from people inside and outside of the industry (including Narayana Murthy, C.K. Prahlad and Shashi Tharoor) were of notably high quality.
It is an interesting time for Nasscom: How will an industry that has only known good times deal with the current economic downturn? How will individual Indian firms fare? While the mood at the conference itself was notably serious (especially for an industry event), some tier one Indian companies actually expect to benefit from the downturn. Many European countries (far behind the US and the UK in terms of outsourcing) are expected to examine costs more closely, which is expected to open up these markets more to Indian BPO providers. At the same time, new outsourcing destinations are emerging, within India and internationally. This is happening not just because of the hunt for lower prices and new talent, but also to gain a foothold in new emerging markets.