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The ABCs of digital jobs in South Asia

Anna O'Donnell's picture
How Can South Asia’s Youth Plug into Digital Jobs of the Future?

Over the past several years, innovations in information and communication technologies have fundamentally changed the nature of work.

This has created new opportunities in digital employment for workers and employers in South Asia and beyond.

So what are the pathways to this new employment?

During a recent Facebook live chat on digital jobs, we explored three themes related to the digital jobs of the future. First, we discussed where the digital jobs of the future are. Second, we discussed how South Asia is uniquely positioned to benefit from the growth of these jobs. And finally, we discussed how to get started in the digital economy by finding relevant training and learning opportunities.

Here’s an overview of our discussion in five points:
 
1. What are digital jobs?

Digital jobs fall into two categories: jobs within the IT or digital industries, and what are termed digital society jobs. Digital industry jobs include those such as computer programmer, mobile app developer, graphic designer and other jobs where information and communication technologies are the core tool to perform the job functions. However, technology is also changing what we call digital society jobs, where technology is maybe not core to the job functions, but makes more you more efficient and productive, and improves access to markets and networks.

2. What is driving the emergence of these new digital jobs?

The rapid rise in connectivity that is linking more and more people to the internet is changing employment. Today, many jobs can be performed through computers, with workers telecommuting from almost anywhere in the world. Many business processes are being broken down into task based work, and which can be farmed out to people with the skills to do them, anywhere the world. Some of these tasks need higher-level skills, and can pay well – especially compared with many developing countries’ wage levels. But there are also simpler tasks that many more people, even those with limited skills, can do. This mix creates the opportunity to include more people in the global digital economy, while also creating pathways towards better paying and higher quality work for those who perform well and pick up in-demand skills.

Voices of Youth: Restoring my belief in One South Asia

Nishant Khanal's picture
 7 people, people smiling, people standing and outdoor
Students from Nepal are in their national dress and preparing for their cultural show at the 13th South Asia Economics Students' Meet (SAESM) held in Kathmandu, Nepal last week. SAESM brought together top economic undergraduates to share research, learn from one another, experience a neighboring country, and make friends. 

Last November, when the SAARC summit that was supposed to be held in Pakistan was canceled, I thought regional cooperation in South Asia would lose its momentum. Tensions between members not only postponed the SAARC Summit, but also hampered the South Asian Economics Students (SAESM) meet. SAESM was scheduled to be held in India in December where I was supposed to be a participant. I started believing in news, media and opinion pieces that said ‘there’s no future for South Asian integration as there is so much mistrust in the region.

After a concerted effort from the economics professors from across South Asia with the support of the World Bank, the 13th SAESM of economics students (selected based on top paper submissions) was successfully held in Kathmandu last week. The meet brings together students to share their research, learn from one another, participate in academic competition, and make friends from across the region. Despite regional dynamics, SAESM has never missed any year since its inception in 2004, and it may well be unique in that respect in South Asia.

Aiming high is Pakistan’s way forward

Kristalina Georgieva's picture

 

The Tarbela dam in Pakistan staddles the Indus River. The earth- and rock-filled structure is almost 500 feet high and 9,000 feet wide
The Tarbela dam in Pakistan staddles the Indus River. The earth- and rock-filled structure is almost 500 feet high and 9,000 feet wide. Credit: World Bank


My visit to Pakistan began last week at the enormous Tarbela dam. Straddling the Indus River, this earth- and rock-filled structure is almost 500 feet high and 9,000 feet wide. It is a monument to Pakistan's scientific and engineering ability. It also illustrates the opportunities and challenges facing Pakistan.

I was last in Pakistan in 2011 and I can see that big changes have happened since then.

The country has worked through three tough years that brought improvements in security and a more stable economy. Much of the economic growth has benefited poor people and Pakistan's levels of inequality compare favourably to many middle-income countries.

 

World Bank Chief Executive Officer Kristalina Georgieva's meeting with Prime Minister Nawaz Sharif
World Bank Chief Executive Officer Kristalina Georgieva's meeting with Pakistan's Prime Minister Nawaz Sharif. Credit:  Pakistan Prime Minister House

Speaking to leaders in government, political parties, civil society, the private sector and various thought leaders, I sensed an optimism that the country had found its footing and is moving up the ladder of development.

This optimism is good news. But optimism needs to be supported by actions. Pakistan can move to a higher level of economic growth that reaches all parts of society, including the most marginalised, and thus fulfilling the dreams of a better life for all.

Three opportunities and challenges for Pakistan

In my discussions with the government in Pakistan we focused on three areas of opportunity and challenge: the first is higher growth and jobs. The government wants annual economic growth of 6 to 7 per cent compared to 4.7 per cent achieved in fiscal year 2016. But this will only happen if investment doubles to 30 per cent of Gross Domestic Product (GDP). Investments in energy, such as Tarbela, to end constant power cuts, as well as improvements in the business environment, so that companies hire more people, will be critical to success. A more favorable environment for private investment would open up opportunities for women, youth, and the underserved.

In India, small interventions bring big changes for gender equality

R. Kyle Peters's picture
Young girls iin a  school in India
Young girls in a school in India. Credit: World Bank


I was in India a few weeks ago and had the chance to visit some rural schools in Uttar Pradesh. When I was there, I met a group of adolescent girls who could potentially help close the country’s gender gap.
 
These girls board at school, where they get nutritious meals and are able to focus on their studies. The program purposefully targets 11 to 13-year-old girls from poor households who cannot afford to send their daughters to school. Some girls are also at risk of being married off early.
 
By keeping the girls in school at this critical juncture, they have a chance at a better life.
 
Parents told me that many of the girls at this boarding school were underweight and malnourished when they arrived. As they studied and ate and slept well, they slowly gained weight and got taller. As their knowledge grew, so did they.
 
But how many of these girls will go on to fulfil their true potential and add to their family’s income by joining the job market?

Afghan youth sees future in emerging ICT sector

Sameer Ahmad Ahadi's picture
Photo Credit: Rumi Consultancy/World Bank

The audience cheers as Wahidullah Zazai, 26, ascends the stage during the award ceremony for DEWAE, a program to promote innovation across the country under the Information and Communication Technologies (ICT) Sector Development Project. His winning innovation is the development of a registration system for hajis, or people who have traveled to Mecca as pilgrims.
 
He receives a certificate and $2,000 to fund his idea at the award ceremony, which is a highlight of the Innovative Support Program that encourages innovative thinking by awarding cash prizes ranging from $2,000 to $80,000 within various categories of competition. The program plans to deliver 187 awards through five rounds before the end of 2016.

Building the foundation for better early childhood care and education in Sri Lanka

Renu Warnasuriya's picture
 
Playtime of the students of the Nipuna preschool in Welampitiya, Sri Lanka
Playtime of the students of the Nipuna preschool in Welampitiya, Sri Lanka. Credit: Renu Warnasuriya / World Bank
The Little Rose preschool is situated at the base of a fifty-foot high landfill in Colombo’s Kolonnawa Division. Despite being next to one of Sri Lanka’s largest waste sites, the one room preschool is spotless. Inside, 23 children from ages 3 to 5 sit on colorful plastic chairs, dressed immaculately in ‘Little Rose’ uniforms.

Running a preschool in one of Colombo’s biggest slums isn't easy, but head teacher R. A. Shalika Sajeevani exudes positivity. “The children don’t always bring snacks, so once a week, I make lunch for all of them at my home. It’s not a big deal – I cook for my own two sons anyway, I just put in a little extra for them,” she says.

The students  are supposed to pay LKR 500 ($3.40) per month as school fees, but most are only occasionally able to do so. In spite of this, Sajeevani ensures that the preschool doors are open to all children in the neighborhood as many parents in this underserved community cannot afford to pay.

She pays her assistant and covers other expenses from the money collected and retains the rest as salary, a meagre amount of LKR 5,000 ($34) a month. Though this is barely enough to survive in Sri Lanka’s fast growing capital, she has come to work everyday for the last ten years.
 
3.	Students of the Sri Sambuddhaloka Preschool sit down to have morning snacks
Students of the Sri Sambuddhaloka Preschool settle down on the floor for their mid-morning snack. With minimal facilities, this school is currently serving 97 toddlers from one of Colombo’s many low income communities. Credit: Renu Warnasuriya / World Bank

Challenges in Early Childhood Care and Education (ECCE):

In a country with a well-structured free education system covering primary, secondary, and tertiary education, the state has traditionally provided little in terms of preschool education and care. However, evidence and experience has shown that ECCE improves school readiness and learning outcomes, which ultimately translates into better occupational status and earnings and yields much higher rates of return on investment.

According to the recent report, “Laying the Foundation for Early Childhood Education in Sri Lanka: Investing Early, Investing Smartly, and Investing for All”, Sri Lanka’s public spending on education as a percentage of its economy was the lowest in South Asia and its spending on early childhood education (ECE) is significantly lower than the global average.

While the country boasts of a near universal primary school enrollment rate, only about half of its 3 to 5 year-olds are enrolled in preschools which  are not primarily covered by the state. Around 60 percent of preschools are run by the private sector and 24 percent by the  other organizations and religious groups.   

Income and location are found to be among the key determinants of access to ECCE. Children from the richest 20 percent of the population are 17 percent more likely to be enrolled in preschools than children from the poorest 20 percent. Enrollment rates in urban areas is 10 percent higher than enrollment in rural or estate areas. Many centers in the country do not have adequate learning materials and quality teachers, coupled with the lack of standardized curricula and teaching facilities. Many teachers to their credit, have to depend on their own creativity to develop activities and teaching methods.    
 

Interactive poverty maps at your fingertips: The case of Bangladesh

Monica Yanez-Pagans's picture
Education indicators screenshot from the interactive poverty maps for Bangladesh
Education indicators screenshot from the interactive poverty maps for Bangladesh

Poverty maps are a useful tool to visualize and compare poverty rates across geographic areas, and learn about how poverty is distributed within a country, which is often times masked in national or aggregated statistics. For instance, the national poverty rate in Bangladesh in 2010 was 31.5 percent, which is the latest year for which a household survey was collected by the government to produce official poverty numbers.

However, a look at zila (district) and upazila (sub-district) level poverty rates suggests that poverty levels differ quite substantially across the different areas of the country with large pockets of poverty concentrated in the north and south-west part of the country. For example, some of the zilas in the north belonging to the Rangpur and Dhaka divisions are among the poorest in the country with poverty rates well above 50 percent while some of the zilas in the south-east belonging to the Chittagong division have poverty rates well below 20 percent.

While country level poverty maps are generally widely available, accessing the underlying information is not always easy or is unavailable in a user-friendly format. Moreover, there is not a straightforward way to link these disaggregated poverty statistics with other socio-economic indicators and even if one attempts to do, it might take a substantial amount of time to put together all this information.

Specifically, poverty maps are often times disseminated in the form of printed reports, which do not allow users to directly access the data in a digitized format or link it to other socio-economic statistics. Lowering barriers to access poverty statistics and facilitating the linking of these indicators to other non-monetary living standards statistics is important to facilitate the use of poverty statistics, make them more relevant for policy and program planning, and promote more evidence-based policymaking.


 

Join Sri Lanka’s journey to end poverty and promote prosperity

Idah Z. Pswarayi-Riddihough's picture

A 90 day reflection of the new Country Director of the World Bank
Join Sri Lanka's journey to end poverty and promote prosperity

I take this opportunity to thank all the Sri Lankans that opened their minds and hearts to help me understand the country context and constraints. During my first 90 days in Sri Lanka my colleagues and our clients gave me a warm welcome. I first met our core counterparts in the Government of Sri Lanka when I visited in July 2016. I have since travelled outside of Colombo several times, and I have met with many of our clients, development partners and stakeholders.  I have also had the privilege to meet with our friends from the media, civil society groups, academia and private sector to better understand the current operating environment and discuss solutions to issues of common interest.

Cricket in Sri Lanka is followed with so much passion and enthusiasm. This thrilled me as it is the same in my home country, Zimbabwe. Many things about Sri Lanka and its people and culture bring back fond memories from home.  Sri Lanka to me now is a second home so I am often torn with who to support when Sri Lanka plays Zimbabwe.  It’s even harder to know how to react when Sri Lanka beat Zimbabwe recently.

I recently read an article by Kumar Sangakkara on the Spirit of Cricket.  What an apt article.  It just demonstrated so much what one can do when they find a common thread that they are all passionate about.  Sri Lanka has many lessons to teach and to learn from the game of cricket.

I join my view into that of the article, that all Sri Lankans will need to work together regardless of location, gender, ethnicity, religion, political affiliation and social status. The focus should be on Sri Lanka’s priorities for development and how the Sri Lankan people can work together to win the match of ending poverty and sharing prosperity.

Employees and Government Ministry Win in Reform Project in Afghanistan

Shahenshah Sherzai's picture
Rumi Consultancy
Students studying at Dunya University, supported by the Public Financial Management Reform Program (PFMR). Rumi Consultancy/World Bank

Armed with only a high school certificate, Daoud Shah Noor, 42, started working at the Ministry of Finance in 2012. The sole supporter of his family, he was unable to attend university because of prohibitively high tuition prices. Just four years on, Daoud is studying for his Master’s degree at the Dunya University, where he had graduated with a Bachelor’s degree in Business Administration.
 
“Before university I was not professional in my work. Now I am doing the job more professionally and in a better way,” says Daoud, who comes from Parwan Province. Daoud is a beneficiary of the Public Financial Management Reform (PFMR), a project that aims to strengthen public financial management through effective procurement, treasury and audit structures, and high standards of financial monitoring, reporting, and control.

Youth in Pakistan plug into digital jobs of the future

Anna O'Donnell's picture
Omer Ahsan, a program trainee who is now successfully freelanacing online as a professional content writer. Photo Credit/Waleed Abbas

Omer Ahsan is a chartered accountant in the making from Waziristan. He first heard about the Youth Employment Program, a free digital skills program offered by the Khyber Pakhtunkhwa Information Technology Board, from discussions on a group chat over Whatsapp, and applied immediately. Within two weeks of completing the digital skills program, Omer has built an online profile and has successfully earned money as a professional content writer.

Pakistan’s Khyber Pakhtunkhwa province is emerging from decades of instability and conflict, and would seem an unlikely place for digital workers to thrive. But with nearly 16 million youth in the province, and few available jobs locally, there is a pressing need to think outside the box in terms of equipping young people with the skills, knowledge and capabilities to take on the future.

In 2015, together with the World Bank, a series of pilot programs were conducted to test a model of digital skill training for youth. Growing connectivity, cloud technology, and the emergence of new business outsourcing models have lowered the barriers to entry for global employment, even for youth in remote parts of Pakistan. The key ingredients to accessing this employment: access to the internet, basic skills, and awareness, and the pilot program tested different approaches to supporting youth to develop online work skills.

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