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Public Sector and Governance

Emergency response in the Whatsapp era!

Deepak Malik's picture
Cyclone Hudhud.  Photo Credit: NASA Earth Observatory
On October 12, 2014, Cyclone Hudhud, a category 4 cyclone with wind speeds exceeding 220 km/hour bore down on to the city of Vishakhapatnam in the state of Andhra Pradesh on the eastern coast of India. The city, with a population of over 1.8 million people and neighboring districts suffered massive devastation. The World Bank’s South Asia Disaster Risk Management team jointly undertook a post-disaster damage and needs assessment with a team from the Asian Development Bank and with the Government of Andhra Pradesh with the support of Global Facility for Disaster Reduction and Recovery (GFDRR).

 
Whatsapp Messages
Whatsapp to help restore connectivity. 
During field visits, the assessment team interacted extensively with the community and local government officials.  The one story that seemed to resonate consistently was the efficiency in clearing roads blocked by fallen trees and debris to make sure connectivity was restored at the earliest. Following any major disaster, such as cyclone Hudhud, restoring connectivity is amongst the most challenging and critical activities. Restoring connectivity allows for more efficient flow of much-needed emergency relief, medical supplies and helps foster early recovery. We decided to dig deeper to find out what had been done differently here.
 
One evening, while returning from a field visit to Srikakulam district, we posed this question to Mr. V. Ramachandra, Superintendent Engineer of Public Works Department (PWD), what had been done differently. Mr. V. Ramachandra’s face lit up and he pulled out his smart phone. He showed us a “closed group” that the PWD engineers had created on Whatsapp.  For the first three days after cyclone Hudhud, there was no electricity and no mobile connectivity. As the connections were restored, the PWD closed group became functional and that acted as the main tool of communication for information sharing. For any breach of road, the Engineers shared information through the Whatsapp group with a clear location and a short explanation of the problem. The person responsible for the area responded with a message stating how long it would take to clear the block. Even requests for tools and JCBs were made on the group. This helped identify and access required resources. The action taken was narrated on the group discussion page once the problem was solved. An updated photo showing restored road connectivity was uploaded to the group.

No meetings and no discussions at the district headquarter level had to be organized. The District Magistrate joined the group and gave instruction to the department through the closed Whatsapp group. Most roads were functional within three to four days. The whole department worked to provide its services through a messaging system, without any meetings and formal orders.

Social media has become a part of our daily lives and is a very powerful tool for emergency management if used properly. Social media and pre-designed apps are effective when written reports and formal meetings are not required. It is important to learn from such experiences and institutionalize them for effective and efficient use during periods of early recovery and emergency response.

Accelerating economic growth and job creation in Bangladesh

Sanjay Kathuria's picture
Instructor and Students at the Bangladesh Korea Technical Training Center, Chittagong
Instructor and Students at the Bangladesh Korea Technical Training Center, Chittagong.
Credit: Mahfuzul Hasan Bhuiyan

Bangladesh has a major opportunity to address one of its most pressing development challenges: creating 20 million new jobs over the next decade.  And the trade agenda will be a centerpiece of any strategy that seeks to address this challenge.
 
Join me for a Facebook Q/A chat on January 28 to discuss this and other findings from the recently released report Toward New Sources of Competitiveness in Bangladesh co-authored with Mariem Mezghenni Malouche.
 
Below are some 4 highlights from the report, which we will be discussing. I look forward to your questions and a vibrant discussion!
 

  1. Bangladesh will need to expand its linkages with neighboring countries such as China and India as well as other Asian countries like Japan and South Korea.  Not only are these very large markets, they are also potential sources of greater foreign direct investment.  What are the critical steps that will allow this to happen?  How can the recently signed Motor Vehicles Agreement between Bangladesh, Bhutan, India and Nepal help?  What are the barriers to Bangladesh’s venturing into new markets?

  2. Bangladesh will need to gradually diversify its export base into new product areas while also strengthening its position as the second-largest garment producer in the world (after China).  Our report explores the critical challenges that could allow this to happen.  In your view, what challenges lie ahead if Bangladesh tries to diversify its exports?  Can you name some prospective industries (for diversification)? What will be the role of foreign direct investment in this diversification?  What kind of reforms are needed to attract more domestic as well as foreign direct investment?

  3.  

Local elections in Pakistan: A chance to improve public services

Ming Zhang's picture
Discussing public services in Pakistan
Discussing public services in Pakistan. Credit: GSP/MDTF/2013
I arrived in Pakistan right after the third round of local elections held in most provinces on December 5.

​This was the first local election in 10 years in most places of the country. Voters elected council members of three tiers of local governments: district, urban councils, and union council/ward.

How will these elections impact the lives of average citizens?

International experiences have shown that the main benefit of elected local bodies is their closeness to citizens, which allows them to be much more responsive – although with sustained hard work -- to improving local services such as waste, water, sewerage and transportation.

In a report about managing spatial transformation in South Asia launched at the 3rd Pakistan Urban Forum, we highlighted that passing reforms aimed at revitalizing urban governance is critical to make South Asia cities more livable and prosperous (see chapter 3 of the report).

To that end, we identified three closely related "deficits" -- empowerment, resource, and accountability -- which, if tackled properly, could lead to improved local urban governance.

The recent local elections in Pakistan are important steps toward reducing these three deficits. The new local government laws, which were enacted in most provinces in 2013, started to re-empower local governments after the expiration of the earlier 2001 Local Government Act.
 

How to manage urban growth in Pakistan

Jessica Rachel Schmidt's picture
Panoramic cityscape of Karachi in Pakistan
Panoramic cityscape of Karachi in Pakistan.
Karachi’s urbanization has had a physical impact on surrounding cities,
creating sprawling and underleveraged agglomerations
Credit: World Bank
With Pakistan’s urban population expected to increase by about 40 million people to an estimated 118 million by 2030, immediate action is needed to transform the country’s cities into livable, prosperous places. That was the message delivered by Peter Ellis, World Bank Lead Urban Economist and co-author of the South Asia Flagship Report, Leveraging Urbanization in South Asia:  Managing Spatial Transformation for Prosperity and Livability, at the 3rd Pakistan Urban Forum in Lahore earlier this month.

Properly managed urbanization will be critical as Pakistan’s urban population continues to increase.

Urbanization growth is already stretching cities’ resources. Pakistan faced an urban housing shortage of approximately 4.4 million units in 2010 and Karachi ranked 135 out of 140 countries in the Economist Intelligence Unit’s 2015 livability index.

Unlocking climate finance for more renewable energy in South Asia

Keisuke Iyadomi's picture
Indian woman cleaning up solar panels in the province of Orissa, India
Indian woman cleaning up solar panels in the province of Odisha, India. 
Credit: Abbie Trayler-Smith / Panos Pictures / Department for International Development

With only 43% of its households with access to electricity, Odisha’s economic development lags behind that of other states in India. However, it is home to rich water reserves, wildlife, forest, minerals, and renewable energy sources, which together can help boost the state’s economy.
 
Let’s take the example of solar energy.
 
In recent years, Odisha and its international partners have set out to boost the development of renewable energy in the state and now aim to identify and scale up potential solar power sites.  
 
Yet, challenges remain.
 
Despite 300 clear sunny days every year representing a huge solar potential (Odisha receives an average solar radiation of 5.5 kWh/ Sq. m area), only 1.29 percent of Odisha’s total energy capacity stems from renewable sources.
 
Considering that Odisha is planning to increase its solar capacity from 31.5 Megawatts (MW) to 2,300 MW in the next five years, the state must step up its efforts and enact relevant policies to meet its solar energy goals. This, in turn, could benefit local businesses and spur economic growth.
 

What does art have to do with technology?

Anna O'Donnell's picture
How youth in Pakistan's Khyber Pakhtunkhwa are linking to the creative economy and curating culture 
Art Tech Festival
Join us at the Art Tech Festival in Peshawar! Register to attend on the website: http://www.arttechfestival.com/

What does art have to do with technology? Just ask Mahoor Jamal, a fashion illustrator and portrait artist from Peshawar, who uses Instagram—an online photo site—to showcase her work and connect with an international audience and to sell more of her work. Or just ask Jawad Afridi, a photographer and the founder of Humans of Peshawar. He is also dependent on social media for his work, using Facebook to exhibit his photographs of the people of Peshawar. This has earned him customers and recognition beyond Pakistan and he has recently contributed to the publication of a book in the UK. These young artists, and many more, will soon be getting together in the Pakistani province of Khyber Pakhtunkhwa to celebrate art and technology over two days at the ArtTech Festival.

Formerly known as the Northwest Frontier Province, Khyber Pakhtunkhwa has historically been an important trade route between Central and South Asia. This position resulted in an amalgamation of unique cultures, traditions, ethnicities, histories and monuments that have shaped today’s artists, artisans and musicians from KP. KP is now emerging from a period of instability, and is looking to the future to identify opportunities for its youth in the knowledge economy.

The ArtTech Festival will be the first step in raising awareness and building a community of youth interested specifically in the cutting edge intersection of art and technology. As a “sister” festival to the larger Digital Youth Summit, the Festival creates a space and platform to encourage cross disciplinary creativity and to nurture entrepreneurship in the creative and cultural industries.

Four critical ingredients that Pakistan needs to rev up its economy and realize its potential

Muhammad Waheed's picture



Economic Growth in Pakistan is expected to accelerate from 4.0% in 2014 to 4.5% in 2016. What are some reasons for this moderate improvement and how could it unlock its potential to grow even faster in the future so that more of its people can benefit from and contribute to greater prosperity?

How is Pakistan doing? There has been an improvement in Pakistan’s economic environment due to lower domestic and external risks. Foreign exchange reserves have increased to an appropriate level given the size of Pakistan’s imports. Pakistanis working abroad sent home about $18.5 billion in FY2014/15 which contributed to financing the trade deficit. Government efforts to stabilize the economy have been greatly aided by the decline in international oil prices which has significantly reduced the import bill. Fiscal policy has also become more prudent, although further efforts will be needed to safeguard the hard-earned stability.

Pakistan needs to invest more to address the country’s challenges. The positive economic environment provides Pakistan with an opportunity to address structural bottle necks that are holding Pakistan back from realizing its immense potential, which is bolstered by a large, young and growing population. However, the country’s development outcomes have not kept up with its income growth and significant public and private investments are critical to realize the aspirations of its population and improve the country’s competitiveness.

The share of investment to GDP remains minimal at 15%, about half of the South Asian average at 30% and one of the lowest in the world. This means not that enough infrastructure is being built, people don’t have access to sufficient levels of energy and water, the quality of schools and hospitals are not optimal.  More worryingly, private investment as a share of GDP has been declining and stood at less than 10% in FY2014/15. Several factors are contributing to this low investment level.  

Transforming Sri Lanka’s Cities to be More Livable and Prosperous

Ede Ijjasz-Vasquez's picture

Sri Lanka night lights
 
Sri Lanka is in many ways a development success story.

Growth of income per person in Sri Lanka has averaged a little more than 7 percent a year over the past five years. That follows average growth of just over 5 percent a year in the preceding nine years. Among the six largest South Asian countries, Sri Lanka has the highest level of economic output per person. With sustained high growth, Sri Lanka has largely eradicated extreme poverty.

All this success has helped propel the country towards middle-income status. Going forward, how successfully Sri Lanka manages its cities will determine how quickly and efficiently the country moves to higher middle-income status and beyond. Every high-income economy has achieved this status through urbanization.

More than dust in Delhi

Mark Roberts's picture
smog in delhi
The smog over Delhi. Photo credit: Jean-Etienne Minh-Duy Poirrier / Creative Commons

Urbanization provides the countries of South Asia with the opportunity to transform their economies to join the ranks of richer nations. But to reap the benefits of urbanization, nations must address the challenges it poses. Growing urban populations put pressure on a city’s infrastructure; they increase the demand for basic services, land and housing, and they add stress to the environment.
 
Of all these congestion forces, one of the most serious for health and human welfare is ambient air pollution from vehicle emissions and the burning of fossil fuels by industry and households, according to the World Bank report, Leveraging Urbanization in South Asia: Managing Spatial Transformation for Prosperity and Livability.”
 
Particularly harmful are high concentrations of fine particulate matter, especially that of 2.5 microns or less in diameter (PM2.5). They can penetrate deep into the lungs, increasing the likelihood of asthma, lung cancer, severe respiratory illness, and heart disease.
 
Data released by the World Health Organization (WHO) in May 2014 shows Delhi to have the most polluted air of any city in the world, with an annual mean concentration of PM2.5 of 152.6 μg/m3 . That is more than 15 times greater than the WHO’s guideline value and high enough to make Beijing’s air—known for its bad quality—look comparatively clean.

But Delhi is far from unique among South Asia’s cities.

How we made #OpenIndia

Ankur Nagar's picture

open india

It has been a season ripe with new ideas and shifts in the open data conversation. At the Cartagena Data Festival in April, the call for a country-led data revolution was loud and clear. Later in June at the 3rd International Open Data Conference in Ottawa there was an emphasis on the use of open data-beyond mere publishing.

Mulling on these takeaways, a logical question to ask may be: what would a country-focused data project that aims to put data to use look like?

Have you tried Open India?

A few months earlier, inspired by the “Digital India” vision, a small but agile team led by the India Team at the World Bank was working on Open India.  It’s a live, open platform for engaging with and tracking the why, what, and how of the World Bank Group’s work in India, within the context of the development challenges that India faces. At the heart of this process was data from this vast country and equally important “design thinking” to solve a clear problem.

Here is a glimpse at the journey of this in-house startup. We hope it will add to the evolving data conversation, and help make the case for design to be a part of it.  These are our lessons-learned from our journey as World Bank intrapreneurs.
 

Open India: Take on India’s Development Challenges
Open India: Take on India’s Development Challenges with the Wo...

//openindia.worldbankgroup.org - The Open India app connects the dots between every public and private sector activity of the World Bank Group in India, against the context of the vast development challenges that the country faces. Use this app to track the World Bank Group’s work in your state and the development issues of your interest, and provide your ideas and feedback.

Posted by World Bank India on Friday, October 16, 2015


Pitch like a startup

India has become one of the fastest growing economies in the last decade, but remains home to a third of the world's poor. Its development challenges are massive: there is a huge infrastructure gap, it is urbanizing at an astonishing pace, and the population is set to cross 1.5 billion. The World Bank Group's Country Partnership Strategy offers an analysis and a plan to tackle these challenges. It covers a portfolio of over $25 billion, and provides a clear results chain to track the strategy’s progress.

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