Shanta , when markets and govt. both have failed then again the onus comes on markets first to not to ignore the needs of the poor . These markets are not the traditional markets but empowered by new breed of social entrepreneurs who are taking new ways to solve the age old problems of our society and taking the things into their hands and than showing the results to government that it would be foolish to ignore . Whereas govt. are concerned than it has been seen that its a slow process as they have also preferred their political gains over anything. So only education can bring a radical change which would enable poor to get to know their rights and fight for it . Social entrepreneurs can become their voice and challenge the govt. about their neglected policies.