It’s been recognized that civic engagement is fundamental to hold governments accountable and to improve the quality of governance. This bottom-up approach was recently put into practice in Mexico, where the president decided to reward citizens who denounce the most absurd bureaucratic procedure that they have faced, and who propose the best solutions to cut red tape and bribery.
“The most useless procedure” is the name of the temporary campaign launched by the Mexican government to get citizens’ inputs about how it can improve its effectiveness to deliver public services and goods as well as to combat bribery. The citizen with the most original proposal at the federal level will win about $30,000, while more than $9,000 will be awarded to the best case and solution proposed at the state and local level of government.
So far, procedures related to health and social security , tax administration, education, civil registration and property rights protection are among the most denounce by citizens.
As innovative and attractive as this approach looks, in order to be effective it must be appropriately linked to major plans of modernization and reform of the public sector. Moreover, even though more than 20 thousand citizens participated in this campaign, there needs to be more massive and permanent, rather than temporary, options to empower citizens in the fight against corruption and red tape.