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This is the World Bank's blog on governance and anti-corruption. It aims at providing a space for debate and knowledge sharing on this critical field of development. | Learn more...

GonGo

Putting Governance before the “E” in E-Government

Taking e-government beyond the same tired e-government applications require innovations such as social networking, web 2.0/3.0 and mobile technology, all of which are democratizing the web in different ways.  The basics of e-government are in the process of moving from a top-down model (e-government strategy, vision, principles, down to agencies, businesses and citizens) to a bottom-up paradigm (citizen-level application managed and developed at the lowest level) with the citizen being the engine of the new e-government. 

When did e-government become stagnant?  Well, not so long ago it wasn’t stagnant.  The anticipation and optimism behind e-government when it first entered the international consciousness was immense, a prodigious vision of sorts.  Led in the US by the Clinton-Gore administration and pursued by other administrations in developed and developing countries alike, e-government became a mantra, a fix-all for the various problems in the public sector.  As e-government implementation matured, the potential for significant failure became clearer. Yet, when successful, e-government projects could make a real difference.  For instance, e-government -a significant part of Singapore’s “Vision of an Intelligent Island” with respect to public services-, helped to improve public sector performance and governance in a manner that positively impacted the daily lives of its citizens.

Empowering people through Web 3.0 + Gen Y + m-governance

As the Fortune Brainstorm Tech near Silicon Valley was getting going last week, I contributed a blog entry on ‘Governance-on-the-Go’, or ‘GonGo’, emphasizing the need to move away from static  'e-government' towards the highly mobile citizen becoming center stage in the next phase of IT interface with governance.  The blog entry and the contributions I made during the BrainstormTech drew some discussion during the event and in the blogosphere, yet of particular relevance for me was what the rich gamut of contributions by others.  See for instance here, here, here, here, and here.

GonGo for democracy: how mobile technology is changing the way grassroots organizations monitor elections

The idea of GonGo (Governance-on-the-Go), raised a few days ago by Dani Kaufmann, has generated interesting comments and discussion. GonGo is also influencing the way people monitor elections in developing countries where weak capacity and the lack of freedom of speech and political will prevail. My initial thoughts are that there is a lot of potential to bring accountability and transparency to elections and democracy where civil society and simple technologies intersect.
 
A recent report of the National Democratic Institute (NDI) presents the cases of Indonesia, Palestine, Monte Negro, Albania, Bahrain, and Sierra Leona, where local organizations received “GonGo assistance” to monitor the voting-process. A combo of (i) cellphones, (ii) software of massive text messaging communication, and (iii) a lap-top empowered citizens to report on-the-go about the electoral outcomes, anomalies and fraud.
 

‘Governance-on-the-Go’, or GonGo: the citizen at the center of an IT-enabled governance breakthrough?

I am now at the Fortune BrainstormTech, which aims to relate innovations in technology to larger world problems it can solve. The event just started, featuring fascinating evening panels with tech leaders (here). One of the sessions I will co-lead tomorrow, with Ross Mayfield of Socialtext, is on governance. In this forthcoming interactive lab we will try to advance the discussion on the interface between ICT, governance and government. One contribution I will try to make is to distinguish between e-government and m-governance, and to ask for ideas on how m-governance can be taken to the next stage. 

For many years already, the IT revolution has brought about innovation supporting the modernization of the public sector, in industrialized and developing countries. The major advances took place into what’s called e-government, namely electronic government, or the use of information and communication technologies (ICT) by government agencies in the provision of public services and in interacting with their constituencies.