There is no denying that governments across the world today are facing increasingly complex pressures that are altering the world in which we live – fragility, conflict and violence; large migration flows; the amplifying impact of technology; tensions in managing scarce resources; and more complicated service provision needs. These pressures are re-defining the relationship between citizens and the state and leaving many asking what the role of government in the 21st century should be.
Can developing countries create strong Public Financial Management (PFM) systems, without a way to measure progress and make corrections? This would be like a ship sailing unchartered seas without a compass. The Public Expenditure and Financial Accountability (PEFA) Framework, a global gold standard for assessing a country’s PFM systems, can be a powerful guiding tool to help governments raise financial resources and spend them efficiently for service delivery.
Editor's note: This blog post is part of a series for the 'Bureaucracy Lab', a World Bank initiative to better understand the world's public officials.
In many developing countries, this remains a remote aspiration. Corruption, lack of staff motivation and poor performance are both popular stereotypes and real-world facts. For many decades, international aid programmes have invested in civil service reform to change this reality. The track record of these reform programs has unfortunately been poor.
The invitation for new SAFE Trust Fund applications is now open until 9 February 2018
We also want to thank you for reading, contributing and engaging on what it will take to help governments build capable, efficient, open, inclusive and accountable institutions.
Editor’s note: This is the first installment of a two-part series. You can read part-two here. The findings, interpretations, and conclusions expressed herein are those of the authors and do not necessarily reflect the view of the World Bank Group, its Board of Directors or the governments they represent.
The World Development Report 2017 on Governance and the Law has cast some much welcome attention on the role of law in development. Compared to other sectors, international aid to the justice sector has been relatively low: only 1.8% of total aid flows, compared with 7.4% and 7.5% for the health and education sectors respectively between 2005 and 2013. More than that, the WDR 2017 is commendable for successfully articulating a positive and coherent if cautious view of law’s role.
The idea that economic growth needs good governance and good governance needs economic growth takes us to a perennial chicken-and-egg debate: Which comes first in development—good governance OR economic growth? For decades, positions have been sharply divided between those who advocate “fix governance first” and others who say “stimulate growth first.”
How can citizens’ actions help build a society that is more open, accountable and inclusive? In about a week, social accountability stakeholders from across the world will convene at World Bank headquarters to discuss just that, at the Global Partners Forum of the World Bank’s Global Partnership for Social Accountability (GPSA).
Delivering pension or disability services may sound mundane, but if you have seen the recent award-winning movie, I, Daniel Blake, it is anything but. As the film poignantly demonstrates, treating citizens with respect and approaching them as humans rather than case numbers is not just good practice -- it can mean life or death. In the film, Mr. Blake, an elderly tradesman with a heart condition, attempts to apply for a disability pension. In the process, he navigates a Kafkaesque maze of dozens of office visits, automated phone calls, and dysfunctional online forms. All of this is confusing and often dehumanizing.
The use of technology to promote citizen engagement has been described as “the next big thing”, and is often associated with adjectives such as “disruptive”, “transformational,” and “revolutionary.” Yet, in contrast with the deluge of blog posts and tweets praising technology’s role to promote smarter and more participatory governments, one finds limited evidence on the effects of technology on citizen engagement practices.
Civic Tech – Assessing Technology for the Public Good is a new book that – we hope – contributes to addressing this knowledge gap. The book is comprised of one study and three field evaluations of civic tech initiatives in developing countries. The study reviews evidence on the use of twenty-three digital platforms designed to amplify citizen voices to improve service delivery. Focusing on 23 empirical studies of initiatives in the Global South, the authors highlight both citizen uptake and the degree to which public service providers respond to expressions of citizen voice.