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This is the World Bank's blog on governance and anti-corruption. It aims at providing a space for debate and knowledge sharing on this critical field of development. | Learn more...

ICT

Promoting rural youth engagement through radio and cell phones in Burundi

For several weeks, local radio waves transmitted an unusual program in Burundi. This time, by combining radio and cell phones, the marginalized youth from rural Burundi received a chance to express their views on a series of issues that affect their daily lives. A rap song, composed with key findings of the study “Voices of the Youth” and the "Governance Survey," served as background of this pioneer and different approach, transmitted by Radio Publique Africaine.

Cell phones and radio were a way of outreaching places where information hardly makes its way, as well as to engage leaders in rural communities in debates about information obtained through studies that are hardly disseminated among the locals.

Talking about a revolution: governance, web 2.0 and Digital Bangladesh

Around March 4, someone posted on YouTube a thirty to forty minute clip from a meeting between Prime Minister Sheikh Hasina and army officials. It showed the confrontation between angry army officials and the PM on her decision to negotiate with the mutineers rather than take military action.

Within hours, the clip had spread to the four corners of the world. Facebook users put the YouTube link in their status, bloggers wrote about the video, related articles were dug up, and TV stations around the world discussed the meeting and its implications on the newly elected PM and the army. (All of these applications are considered a part of Web 2.0, where Web 2.0 refers to a perceived second generation of web development and design that facilitates communication, secure information sharing, interoperability, and collaboration on the World Wide Web).

E-Government: moving beyond services

A recent exchange between the members of the W3C group on e-government and the content of the last GSA’s newsletter on Transparency and Open Government, coordinated by Lisa Nelson, got me thinking about how narrowly we often conceive the scope of e-government, and in the process ignore important aspects of governance. 

To most people, e-government is all about better and improved services flowing from the government to the citizen (G2C).  Improvements in service provision usually imply more efficiency in the delivery and services of better quality.  However, the conversion of manual processes to automated processes -which is how most G2C implementation is done- discourages us from using new technologies able to change the paradigm of the relationship between citizens and their government.

From m-euphoria to m-governance, thinking about the potential of mobile technology

The hype about mobile technology for development work is going on the rise.  It's not for granted.  More than four billion worldwide mobile subscriptions -with the fastest growth trend in developing countries-, sounds like a great opportunity to reach and interact with broader groups of people, including the poor.  Actually, mobile penetration in Africa has expanded from about 2 to 28 subscribers (per 100 inhabitants) since 2000 (see graph at the bottom). 

This looks like a great scenario, but putting aside the m-euphoria let's explore the role for mobile technology in the field of governance.

Emerging e-government themes in the Obama administration

"Let us be the generation that reshapes our economy to compete in the digital age. Let's set high standards for our schools and give them the resources they need to succeed. Let's recruit a new army of teachers, and give them better pay and more support in exchange for more accountability.

Empowering people through Web 3.0 + Gen Y + m-governance

As the Fortune Brainstorm Tech near Silicon Valley was getting going last week, I contributed a blog entry on ‘Governance-on-the-Go’, or ‘GonGo’, emphasizing the need to move away from static  'e-government' towards the highly mobile citizen becoming center stage in the next phase of IT interface with governance.  The blog entry and the contributions I made during the BrainstormTech drew some discussion during the event and in the blogosphere, yet of particular relevance for me was what the rich gamut of contributions by others.  See for instance here, here, here, here, and here.

GonGo for democracy: how mobile technology is changing the way grassroots organizations monitor elections

The idea of GonGo (Governance-on-the-Go), raised a few days ago by Dani Kaufmann, has generated interesting comments and discussion. GonGo is also influencing the way people monitor elections in developing countries where weak capacity and the lack of freedom of speech and political will prevail. My initial thoughts are that there is a lot of potential to bring accountability and transparency to elections and democracy where civil society and simple technologies intersect.
 
A recent report of the National Democratic Institute (NDI) presents the cases of Indonesia, Palestine, Monte Negro, Albania, Bahrain, and Sierra Leona, where local organizations received “GonGo assistance” to monitor the voting-process. A combo of (i) cellphones, (ii) software of massive text messaging communication, and (iii) a lap-top empowered citizens to report on-the-go about the electoral outcomes, anomalies and fraud.
 

‘Governance-on-the-Go’, or GonGo: the citizen at the center of an IT-enabled governance breakthrough?

I am now at the Fortune BrainstormTech, which aims to relate innovations in technology to larger world problems it can solve. The event just started, featuring fascinating evening panels with tech leaders (here). One of the sessions I will co-lead tomorrow, with Ross Mayfield of Socialtext, is on governance. In this forthcoming interactive lab we will try to advance the discussion on the interface between ICT, governance and government. One contribution I will try to make is to distinguish between e-government and m-governance, and to ask for ideas on how m-governance can be taken to the next stage. 

For many years already, the IT revolution has brought about innovation supporting the modernization of the public sector, in industrialized and developing countries. The major advances took place into what’s called e-government, namely electronic government, or the use of information and communication technologies (ICT) by government agencies in the provision of public services and in interacting with their constituencies.