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This is the World Bank's blog on governance and anti-corruption. It aims at providing a space for debate and knowledge sharing on this critical field of development. | Learn more...

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Putting Governance before the “E” in E-Government

Taking e-government beyond the same tired e-government applications require innovations such as social networking, web 2.0/3.0 and mobile technology, all of which are democratizing the web in different ways.  The basics of e-government are in the process of moving from a top-down model (e-government strategy, vision, principles, down to agencies, businesses and citizens) to a bottom-up paradigm (citizen-level application managed and developed at the lowest level) with the citizen being the engine of the new e-government. 

When did e-government become stagnant?  Well, not so long ago it wasn’t stagnant.  The anticipation and optimism behind e-government when it first entered the international consciousness was immense, a prodigious vision of sorts.  Led in the US by the Clinton-Gore administration and pursued by other administrations in developed and developing countries alike, e-government became a mantra, a fix-all for the various problems in the public sector.  As e-government implementation matured, the potential for significant failure became clearer. Yet, when successful, e-government projects could make a real difference.  For instance, e-government -a significant part of Singapore’s “Vision of an Intelligent Island” with respect to public services-, helped to improve public sector performance and governance in a manner that positively impacted the daily lives of its citizens.