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social accountability

Peeling the mango: Community dynamics and social accountability efforts in Sierra Leone

Margaux Hall's picture

Recently, at a community meeting I attended at Robina clinic in Tonkolili district, Sierra Leone, facilitators asked a group of young women to rate the quality of health service delivery using what they coined the “mango test.” As part of this “test” community members decide how many hypothetical mangos, on a scale from 0 to 5, they would give a nurse as thanks for the quality of her care. 

More room for social accountability in the justice sector?

Nicholas Menzies's picture

In many areas of contemporary development practice–from the formulation of local budgets to the delivery of education services–social accountability mechanisms are being employed to assist citizens in holding the state accountable and thus, hopefully, to improve development outcomes.