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This is the World Bank's blog on governance and anti-corruption. It aims at providing a space for debate and knowledge sharing on this critical field of development. | Learn more...

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"140 chars is a novel when you're being shot at"

-courtesy: @chadelund Quote of the day- #iranelection

In a previous blog entry, I wrote about how Web 2.0 is improving governance, with or without the help of the government in question, and irrespective of whether the country is developed or not.

Throwing traditional wisdom to the winds, the Web 2.0 story is continuing to unfold in a way that was not predicted by researchers and experts of the development community and outside.   When I last wrote my blog entry on this issue, it was specifically to explore how Bangladeshi citizens, independently of the government, NGOs, or media were sharing their experience of the BDR mutiny and its results.  This shone a light into the situation in Bangladesh to many who would have been otherwise left in the dark about the BDR revolt.

Then Iran happened.  The situation in Iran has many interesting parallels with Bangladesh and the BDR revolt – both related to the citizen-fuelled proliferation of news, occurring independently of the Government, and in Iran, even inspite of the opposition of the Government.

Twittering your way to improved governance

San Francisco is setting the US standard for using technology to improve accountability.  The Mayor recently announced the launch of a 311 Call Center through Twitter. Check out the site here.  San Francisco is the first US city to roll out a major service such as this on Twitter.

‘Governance-on-the-Go’, or GonGo: the citizen at the center of an IT-enabled governance breakthrough?

I am now at the Fortune BrainstormTech, which aims to relate innovations in technology to larger world problems it can solve. The event just started, featuring fascinating evening panels with tech leaders (here). One of the sessions I will co-lead tomorrow, with Ross Mayfield of Socialtext, is on governance. In this forthcoming interactive lab we will try to advance the discussion on the interface between ICT, governance and government. One contribution I will try to make is to distinguish between e-government and m-governance, and to ask for ideas on how m-governance can be taken to the next stage. 

For many years already, the IT revolution has brought about innovation supporting the modernization of the public sector, in industrialized and developing countries. The major advances took place into what’s called e-government, namely electronic government, or the use of information and communication technologies (ICT) by government agencies in the provision of public services and in interacting with their constituencies.