Syndicate content

world development report

A Matter of Trust: Governance and Service Delivery in the Time of Ebola

Hana Brixi's picture
WHO team are preparing to remove dead bodies of people who died from Ebola.
"WHO logistician Jose and team are preparing to remove dead bodies of people who died from Ebola." Source: WHO

Why do people  sick with the Ebola virus in West Africa avoid public hospitals?  Or, why do children not learn basic skills in schools despite significant public investment in education? 

In response to such situations, development specialists typically call for sector-wide reforms. And the design of such reforms draws on sector policy analysis and on the assessment of service delivery arrangements and capacity. Increasingly, since the 2004 World Development Report, sector reforms also seek to make teachers, health professionals and other service providers accountable to citizens and communities.