In response to such situations, development specialists typically call for sector-wide reforms. And the design of such reforms draws on sector policy analysis and on the assessment of service delivery arrangements and capacity. Increasingly, since the 2004 World Development Report, sector reforms also seek to make teachers, health professionals and other service providers accountable to citizens and communities.
The idea that citizens can directly contribute to strengthening the governance and quality of service delivery has been gaining momentum. The recent globabl uprisings, from revolutions in Egypt and Tunisia to the Occupy Wall Street movements here in the US, have highlighted the important role that individuals play in demanding more accountable governments and policies.
Child malnutrition may not be apparent to parents, especially if other children in the village look the same. Similarly, it can be hard for parents to recognize when their children are doing poorly in school. And – sad, but true – badly trained health staff and teachers too often miss these things, as well. Fixing this disconnect in perceptions may be one way improve health and education outcomes.
I want to share something puzzling that has troubled me for some time: Why don’t development agencies use results-based financing more consistently as a way of supporting stronger governance in developing countries? Let me explain the source of this puzzle and give you my personal take on the issue.
I am writing from Seoul, where I participated in the Economic Development and Impact Evaluation conference organized by the Korea Development Institute. Korean officials at the conference had a consistent and forceful message: aid works.