I joined Facebook in 2007. For years, I would boast that I got all my news from Facebook and the Daily Show, an American satirical television program, which delivers fake news reports. I should be embarrassed to admit this, but perhaps it was inevitable. I certainly didn't feel connected to news sources, or government press services, so Facebook and fake news somehow felt more authentic and trustworthy than the traditional means of accessing information.
Information and Communication Technologies
Recently, the lack of economic and social opportunities in many urban areas have triggered that the urban poor express a greater demand for a voice in local decision-making that affect their lives. An increasing number of city governments are realizing that open and responsive public institutions are imperative to achieving better and more sustained development results.
Important questions however remain: What are some examples of where the emerging Open Government approach has made a difference in the lives of the urban poor?
These laws are commonly referred as the right to information (RTI) or freedom of information (FOI). The international community recognizes citizens’ ability to access public information as a human right.
We are curating a new monthly series on Digital Gov in developing countries seeking fresh perspectives and insights into the policy, institutional, and technical dimensions of using technology and public management to make services work for businesses and citizens.
Over a cup of tea, on a January afternoon of freezing rain, Emily, who works on Digital for the US Government, and I met to exchange perspectives on what it takes for governments to get digital right. Although our contexts are vastly different, we agreed that there remain similar pain points in the developed and developing world. In the first edition of the Digital Gov. blog, we consider factors common to good digital service delivery.
Two recent blogs (Mobile Apps for Health, Jobs and Poverty Data and Transformational Use of ICTs in Africa) talked about how mobile applications facilitate access to services in the financial, trade, agriculture, and social sectors.
Despite proliferation in business applications, most government applications only provide information about public services and agencies. The potential is huge and now there is a level playing field for developed and developing countries. Take the USA where government applications are still quite limited in scope and quantity (see the 10 best). Aware of their unleashed potential, President Obama issued a directive on May, 23rd 2012 to every federal agency “to make two government services the American people depend on, available on mobile phones.” Yes, May 2012.
- Performance Measurement
- Digital government
- Public Accountability Mechanisms
- Mobile Phone and Public Accountability
- cellular technology
- Public Sector and Governance
- Information and Communication Technologies
- South Asia
- Governance & Public Sector Management