What would Pakistan 2.0 look like?

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Moonlit Gate, Lahore, Pakistan  Gateway to the Badshahi Mosque, with Lahore Fort opposite
Gateway to the Badshahi Mosque, with Lahore Fort opposite. Photo: Michael Foley

If you have ever doubted that the mother of invention is necessity, then look no further than Pakistan.
 
Pakistan has struggled to provide opportunities to its people for decades. But the country is turning the tide. 
 
People in Pakistan are determined to define their destiny.  They are using all of the resources at their disposal to tackle their challenges..

When Madeeha Hassan, a young entrepreneur from a small town found herself in Lahore, one of the largest Pakistani cities, she was a bit scared. She thought everyone was smarter than her. At times, she wanted to run back to her home town.
 
After completing her studies, she started to work as a user interface designer. Her office was far from where she lived. It was hard to find a reliable mode of transportation. So she and few of her friends, created Savaree, Pakistan’s first ridesharing app. The app resolved her carpooling problems and those of many others too.
 
It’s just not young people who are innovating. Public administrators are doing it too. 
 
In 2011, dengue fever engulfed Pakistan and killing hundreds of people. By 2012, Pakistanis had created an app to ensure people were treated rapidly and resources to combat dengue were mobilized efficiently. In 2012, there were 80 times fewer cases of dengue fever in Lahore than in 2011.
 
In Pakistan, there has been remarkable progress in rebuilding trust between citizens and public administrators. Pakistan’s Punjab Citizen Feedback Model is leveraging the power of mobile phones, SMS and personal phone calls.
 
Let’s say, for example, you went to a government office in Punjab to register your property. An official “records your mobile number, along with other details of the transaction.” This information is sent to “local call officers” and to a call center.
 
Later, a local officer will call you asking about your experience registering your property. And there are call centers that call thousands of people who use public services. As of April 2014, “more than 4 million citizens of Pakistan had been contacted” and asked about their experiences with “the departments of revenue, health, and education.”
 
These responses are entered into the system to make public services better.
 
This progress comes in contrast with how Pakistan is viewed as a place of conflict. But as evidence shows, we are witnessing how public administrators and youth are taking steps towards realizing Pakistan 2.0: where people can fulfil their dreams and have the opportunity to reach their potential.
 
Technology is not only serving as a tool for the government to leapfrog the way it conducts its business, but, as you might have guessed, it’s also helping youth become job creators and problem solvers.
 
In 2013, more than 70% of the population had mobile phones, most of them costing under $60. 
 
 

​Today more than 60% of Pakistanis are under the age of 30. Unemployment, especially, among youth remains high. With no jobs, and lack of opportunities youth are taking it upon themselves to create opportunities, as Hassan did.
 
As administrators, and public, especially youth, commit to innovating and improving Pakistan, we are bound to see Pakistan 2.0 in the near future.
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The digital youth summit happening in May in Peshawar, a diverse and dynamic city of Pakistan, is just one more step towards the quest to make Pakistan more prosperous and stable. At the summit, participants will focus on technology entrepreneurship, on-line work and ‘tech for social’ innovation.

Join them, show your support and share your ideas with them by commenting below or tweeting with #dys15.

khatri kb
May 02, 2015

Pakistan is doing its best to catch faster development growth adopting technology to deliver service .We should learn from Pakistan how it has been using Technology to solve citizen issues while delivering services .