Syndicate content

Add new comment

Submitted by Patricio V Marquez on
Besides the potential savings in reducing the consumption of paper and improving the quality of the information, it is important to keep in mind that the adoption of EMR has the potential to contribute to implement broader health care organization transformations—e.g., a critical tool to facilitate system integration and optimization. A recent study in Health Affairs that focuses on the Kaiser Permanent experience in the United States provides evidence that shows that introducing HER creates operational efficiencies by offering nontraditional, patient-centered ways of providing care. For example, while over 2004 and 2007, the annual age/sex-adjusted total office visit rate decreased 26.2% , the adjusted primary care office visit rate decreased 25.3%, and the adjusted specialty care office visit rate decreased 21.5%, the scheduled telephone visits increased more than eightfold, and secure e-mail messaging, which began in late 2005, increased nearly six fold by 2007. [Health Affairs 28, no. 2 (2009): 323–333; 10.1377/hlthaff.28.2.323]