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South Africa

Connected and Healthy: Using ICTs to Improve People’s Health

Samia Melhem's picture

Information and communication technologies (ICTs), including mobile phones, are increasingly seen as critical tools to improve public health and health outcomes in Africa. Several experiments, including some launched almost ten years ago, are starting to show progress:
 
In Rwanda, an mHealth system dubbed TRACnet monitors epidemic diseases. TRACnet has been financed since 2004 by the Center for Disease Control in Atlanta and Rwanda's Ministry of Health, and has helped track HIV/AIDS, tuberculosis, and malaria. Health workers are equipped with a mobile phone and access TRACnet through SMS menu prompts, requiring them to document and monitor the status of patients in the health clinics under their jurisdiction. The system has helped create a registry of all health workers, their patients, rural clinic locations, staffing, assets, and medical supply inventories.  Key factors in TRACnet’s success include sustained financing, scaling-up to all agents in all villages, and use by health workers in their daily work.