“There is almost nothing that government can or should do alone,” said one of the panelists at a recent global webinar on the future of digital government.
This was just one of the many signals of the disruptive and creative impact that digital platforms, dynamic connections and cross-sector co-design and participation are having on the role and practice of governments. While some are resisting, the outcomes that many predicted in the early days of e-government are now possible through “silo-busting,” merged back-office infrastructures and focused collaborative relationships with civil society, businesses, citizens and communities. To some degree, this reflects Professor Carlotta Perez’s creative construction phase of a revolution (also described in this paper) and reinforces two critical success factors: execution and deployment capabilities.
Eight senior government leaders from the World Bank-sponsored High–Level Experts, Leaders and Practitioners (HELP) network, together with participants from 35 countries, led a discussion on the challenges and opportunities associated with digital government.