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re: Design Thinking
Dear Yuki,
Congratulations! I am sure such a course will open many opportunities to create new and better services at your office.
If you are interested in reading material, I recommend the following books:
- Tim Brown, "Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation", HarperCollins, 2009
- Roger Martin, "The Design of Business", Harvard Business Press, 2009
- Thomas Lockwood (editor), "Design Thinking", Allworth Press, 2009
Here is another book I've seen but haven't gone through:
- Roberto Verganti, "Design-driven innovation", Harvard Business Press, 2009
Note that all these books have been published last year...
Good luck and let us know how it goes!
Regards,
amk