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This How-to Note has been reviewed by New America Foundation independently. Overall the review is positive with some good suggestions. It's available on their blog titled, "Development as Freedom: The World Bank’s how-to series “Amplifying Citizen Voices through Technology” (PART 2 OF 2)", at the URL below. http://oti.newamerica.net/blogposts/2012/development_as_freedom_the_world_bank_s_how_to_series_amplifying_citizen_voices_throu