Many thanks for your how-to notes on evaluating the impact of ICT programmes. This addresses an important and interesting area. The use of the capability approach in evaluating ICT4D interventions has been explored in (Zheng, 2009). While the Capability Approach is helpful in understanding the conversion factors between commodities and functionings, it says relatively little about the social context. Our work has used Institutional Theory to explore regulative, normative and socio-cultural aspects of ICT4D projects (Bass, Nicholson and Subrahmanian, to appear) which is a development of an earlier paper (Bass, Nicholson and Subrahmanian, 2011) However, an import earlier source in this area is (Heeks, 2002) who proposes a design-reality gap approach for ICT4D interventions. This approach identified several dimensions for exploring technical as well as other success factors. This approach has been applied more recently in (Bass and Heeks, 2011). References Julian Bass, & Richard Heeks. (2011). Changing Computing Curricula in African Universities: Evaluating Progress and Challenges via Design-Reality Gap Analysis. Electronic Journal of Information Systems in Developing Countries, 48(5), 1–39. J. M. Bass, B. Nicholson and E. Subrahmanian, “A Framework using Institutional Analysis and the Capability Approach in ICT4D,” Information Technologies and International Development, to appear. J. M. Bass, B. Nicholson and E. Subramanian, “Institutional Analysis, the Capability Approach and ICT4D” IFIP 11th Int. Conf. on the Social Implications of Computers in Developing Countries, Kathmandu, May 2011, pp. 209-224. Richard Heeks. (2002). Information Systems and Developing Countries: Failure, Success and Local Improvisations. The Information Society, 18, 101–112. Zheng, Y. (2009) Different Spaces for e-Development: What Can We Learn from the Capabilities Approach. Information Technology for Development, 15 (2), 66-82.