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We applaud the intention of this guide, which advocates for improved mechanisms for citizen feedback built into the process of development projects. The report points out asymmetries in information flows created by special interests of small groups of intermediaries, and suggests techniques for managing a number of variables, including ensuring inclusivity of platforms for feedback, deciding who will be responsible for monitoring and responding to feedback, and incorporating feedback into project cycles, in addition to the social context of the intervention. Our suggestions: Ensure that there is an explicit, well-communicated link between feedback received and any adjustments in the project cycle and plans. The guide talks about the importance of both, but not about making the link between them visible to stakeholders. Manage expectations regarding the timing of responses. People submitting feedback may not have an understanding of project phasing or the time needed to incorporate changes. Release aggregated feedback data for transparency. For more comments and details, read our blog post: