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Digital government

Exploring Digital India's transformative plans

Rajendra Kumar's picture
In August 2014, the Government of India approved Digital India, an ambitious national program aimed at transforming India into a knowledge economy and making government services more efficient and available to all citizens electronically. Over the next three years, the program envisions a national optical fiber network will connect thousands of India’s most distant gram panchayats — village-level governments — with a total population of more than 800 million.

This infrastructure will support government reform and change the way services are delivered. It is also expected that the program will help create thousands of new IT jobs, give a boost to the domestic manufacturing of electronics and, as a spin-off effect, lead to emergence of new services and flourishing e-commerce.
 
India’s Department of Electronics and Information Technology (DeitY) is the agency that help develop and now is driving the implementation of this transformative agenda. We asked Dr. Rajendra Kumar, Joint Secretary for e-Government, to tell us more about Digital India, the challenges this program is meant to address and the solutions that are envisaged. Read Dr. Kumar’s selected responses below, and click here to download the full version of the interview.

Digital India, the ambitious initiative of the Indian Government, aims to bridge digital divide and bring high-speed Internet and government services to the rural and underprivileged parts of the country by 2019. What are the key development challenges that Digital India is addressing and why was investment in ICTs chosen as the main solution?

India is sitting on the cusp of a big information technology (IT) revolution. We have to leverage our massive Indian talent and information and communication technologies (ICTs) as growth engines for a better India tomorrow. This is embodied in the following statement: IT (Indian Talent) + IT (Information Technology) = IT (India Tomorrow).

Making Digital Government a Reality: Join a Global Webinar for Leaders of Government Transformation

Oleg Petrov's picture
What is the future of digital government? A short answer: it’s constantly evolving based on factors including policy priorities, technologies and citizen demands. But there’s no question that digital government is a considerable driving force behind economic growth, job creation and societal transformation.

On June 5, 2014, the World Bank will host a Global Webinar on the Future of Digital Government from 9:00 a.m. to 10:30 a.m. EDT. You can join us by signing up here. You can also follow the webinar through the World Bank ICT Twitter page, using the hashtag #digigov.

Building bridges between governments and diasporas through social media

Radu Cucos's picture
Although anyone with Internet access can open a Facebook or Twitter account in a matter of minutes, creating an efficient and interactive environment between state institutions and citizens abroad is no easy task.
 
Over the last few years, social media has revolutionized the way people and institutions communicate and interact. Today, the big question for governments around the world is how to use innovative IT tools to engage diasporas in an ongoing, sustainable, result-oriented and cost-effective dialogue. Here are a few ways that social media helps facilitate that dialogue.