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Job satisfaction

Job satisfaction matters … and the measurement of job satisfaction matters

Jed Friedman's picture

Worker job satisfaction has been linked to salient measures of performance such as productivity, absenteeism, and workforce turnover. As such it is a construct that economists care about. I’ve recently reviewed research on the determinants of job satisfaction in order to prepare for a study on pay-for-performance reforms in the health sector. And I’ve found a few surprises…