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program evaluations

Evaluating the World Bank’s ICT activities: What IEG got right and wrong and what can be done in the future

David McKenzie's picture

The World Bank Group provided $4.2 billion in support to the ICT (information and communications technology) sector over 2003-2010, including 410 non-lending activities for ICT sector reform and capacity building in 91 countries. The World Bank’s Independent Evaluation Group (IEG) had the unenviable task of trying to answer whether all this activity has been relevant and effective.