In recent years, mobile money has attracted sustained attention in ways that few other mobile services have. And for good reason: from East Africa to Pakistan, the Philippines and elsewhere, mobile money services are growing and diversifying into fields such as savings and insurance. Kenya-based M-PESA remains the global leader, and the benefits from increased market efficiency, consumer risk-sharing and third party utilizations are significant. But mobile money can no longer be considered an isolated phenomenon, and as it matures, a variety of new challenges and benefits will influence its developmental potential.
Although it is notoriously difficult to make predictions about such a fast-moving and wide-ranging industry, in the new edition of Information & Communication for Development 2012, we highlight some emerging issues in mobile money that will likely become relevant in the upcoming years.