A reader's response to the blog post “Open Government”: Open to Whom?:
"Excellent post! Investing in ICTs is fundamental to open and transparent governance.
I am particularly struck by the following lines, "For their part, government officials complained about the lack of recordkeeping and archiving, particularly of the digital variety. Even with the best of intentions, officials may not be able to make information available amid weak information management systems; some of the interviewees pointed out that information about existing programs goes missing, and with it lessons learned -- along with the public’s opportunity to hold agencies accountable."