YouTube, Wikipedia, Facebook, LinkedIn, Instagram, Twitter, blogs… This list could easily go on and on for paragraphs. Today, we are so immersed in social media that we can hardly go a day without reading or watching user-generated online content. Videos like “Charlie Bit My Finger” make us laugh. Free lessons on Khan Academy, which were originally started by a hedge fund analyst at home, help us learn.
But user-generated online content is not all about entertainment and free classes. Crisis maps on crowd-sourcing platforms like OpenStreetMap and Ushahidi have demonstrated a less expected yet significant capacity of user-led content creation online: it saves lives in disasters.