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Business Communication

Weekly wire: The global forum

Roxanne Bauer's picture

World of NewsThese are some of the views and reports relevant to our readers that caught our attention this week.


Large-Scale Social Protest: A Business Risk and a Bureaucratic Opportunity
Governance Journal

The public versus private nature of organizations influences their goals, processes, and employee values. However, existing studies have not analyzed whether and how the public nature of organizations shapes their responses to concrete social pressures. This article takes a first step toward addressing this gap by comparing the communication strategies of public organizations and businesses in response to large-scale social protests. Specifically, we conceptualize, theorize, and empirically analyze the communication strategies of 100 organizations in response to large-scale social protests that took place in Israel during 2011.

Harnessing the Internet of Things for Global Development
ITU/CISCO/UNESCO Broadband Commission for Sustainable Development
This report explores the current use and potential of Internet of Things (IoT) technologies in tackling global development challenges, highlighting a number of specific instances where IoT interventions are helping to solve some of the world’s most pressing issues. It presents summary conclusions on what is required for the IoT to reach billions of people living in the developing world, and also to accelerate income growth and social development as a result.

Is an Email the Best Way to Get Attention?

Caroline Jaine's picture

I’ve been having a look at business communications in the UK this month – with some surprising discoveries for our brilliant 21st Century connected world. 

Twenty-five years ago, as an office junior, I would marvel at the wonders of a fax-machine. The speed that a written message could be pushed down a telephone line and be printed out at the other end in curls of warm paper was wonderment. Colleagues would actually rush to the machine when it rang, to see what would come out and from whom.  Today fax-machines are rarely used, and when they are, their pace appears exhaustingly slow and eyes roll to the sky as a whole bundle of papers gets dragged into the jaws of the machine, meaning the exercise needs repeating. It feels inefficient.